We just got back from a 8 day, 7 night stay at POR during President's Week. We haven't been to WDW in two years (last trip February 2017) but WOW, quite the difference experience than we have EVER had. So, we have been going to "the world" every two-years since my now 14 DD was 3. However, this trip (and stay) was unlike one we have ever experienced. This was our third stay at POR. We have stayed in a Royal Room, Alligator Bayou, and back to Alligator Bayou this past trip. The Good: The food court, the weather. Unfortunately, that is about it. Let me begin with we are an easygoing, nothing-bugs-us family. We are low-maintence and can roll with just about anything. We arrived at the resort on our first day at about 11:00 AM. Our room was not ready (understandable...check-in is at 3:00) so we stored luggage and took the boat down to Disney Springs for lunch at Art Smith's (delicious btw). We came back at 3:00. Room was not ready. I had sent in a fax four-days prior for a room request...nowhere to be found. I went back to the desk and the they suggested we sit in the food court and wait for our text that the room was ready. we received a text at 4:15. Room was ready. We had booked a preferred room. We were sent to our preferred location (which as building 14) and there was bushes being removed from the front of our room and we had a clear, unobstructed view of the parking lot (about 10 yards away). We decided not to ask for a room change because we spend very little time in the room. We unpacked and headed to the park. Upon waking the next morning, we went back to the parks and returned to our room at 6:00 PM and it was not serviced. We called the front desk and they said that staff had gone home(?) and that we could have towels if we needed them. They delivered towels and were not that concerned that our room was forgotten. The next day, we returned to a serviced room, but also an invitation on our table to ANOTHER FAMILY welcoming them to our room. This was day 2 of our 8-day stay!I called housekeeping and they came and got the invitation and asked us when we checked in and when we were checking out. We did not feel like welcomed guests. Finally, the next night was our EMH at Magic Kingdom. We got back to the room at 1:00 AM and heard a loud noise coming from our room. Upon entering, we found an industrial fan blower (loudly) blowing our carpet dry that had been shampooed earlier. YES, they shampooed our carpet (while we were staying in the room) and left an industrial fan blowing our carpet dry at 1:00 AM in the morning. Our carpet was soaked. I called the front desk and they sent a manger to our room. Upon opening the door, he looked at us like this was a joke. He found it very hard to believe that our carpet was shampooed and being blow dryed at (now) 1:45 AM! I assured him that this is was not a joke, and then told him about all of our issues during the past few days. Again, let me reiteirate, I am not exaggerating any of this. He was very apologetic and promised to get to the bottom of this in the AM. In the morning, we were called by the housekeeping manager and she had informed us that they had not had us even assigned to the room and that all of the paperwork had that room listed as unoccupied. So, for three days, housekeeping went into our room, saw all of our stuff, and continued to service (or not service) the room as if no one was there. Twilight Zone stuff. Needless to say, they were more than apologetic and offered fastpasses and many other special amenities to make up for the issues, but at that point, half-way through our vacation, it just didn't feel "special". If this was the only situation we encountered I would write it off to just a fluke, but between bus service and boat issues, it certainly felt as if we were "just another family" and I have NEVER felt this way at ANY Disney resort. The night at the Holiday Inn Express airport hotel the night before we flew to Orlando was, by far, the best night we spent on our $6,200 Disney vacation. I hope that no one ever has another experience like we had, but I did want people to know and be aware that if it can happen to us, it can happen to anyone.
Can anyone suggest a section or building since we have no idea. 
