ConnecticutNonna
DIS Veteran
- Joined
- Jun 19, 2015
- Messages
- 2,556
Hi...
Holy Guacamole!!!
We are in CR CL tonight and I'm still a bit too wound up to sleep. What a difference in service and rooms between BC CL and CR CL...
We got in pretty early (before 10 am) with a crazy tired almost 4 y/o running amok due to absolutely no sleep last night. We pulled in by town car, bell services took our luggage, and as we were standing in line to check in, a lovely CM from CL (Shana?) greeted us with her iPad. We knew our room would not be ready. She very graciously ran and got one of our suitcases so we could freshen up and change shirts. We did all of our front desk stuff and she then brought us upstairs for "the tour", welcome drink, and some snacks. She had at this point handed us over to Tammy who chatted with us about what we were doing today. She asked about food allergies and about DGS upcoming birthday (he turns 4 this Friday).
We headed out to TRex with a little guy who literally slept through lunch. While there (maybe a little before 2 pm), we received our room ready text.
When we got to our room (3:15) there was a stuffed Mickey,
3 balloons, and a lovely autographed photo of the big cheese himself with birthday wishes!!!
I cannot tell you how delighted and welcomed I felt. I immediately went out to thank them and got choked up trying to explain to a CM why all this was sooooooo
fabulous!!!
Last year was so so different...
Our room is lovely. It is larger and more commodious than BC. It's much better laid out and is far roomier. I like that my nose is not 2 feet from the bathroom door while sleeping, and that there is a slider between the sink/tub area, and commode, and our balcony seems twice the size.
EVERYONE has been delightful, and the snacks at midday were much more plentiful than at BC, and far more than I expected. (I'll try to get some pictures tomorrow.). They even had Krispy Kreme donuts!
Dinner (Contemporary flavors) was more than plentiful for dinner with a good variety. (And whoever talked about the chicken nuggets was spot on, they are delicious, unlike any fast food nuggets)
It's supposed to rain tomorrow, I don't care, it could be hailing rocks, we would be happy to stay put.
DD, DSiL, and DGS went down to the pool and hot tub. And now everyone is all tucked in for an early start tomorrow. (EMM at MK)
The 8-10 pm desserts were yummy, including some kind of tropical bar that was amazing.
I don't want to turn this into a trip report...
But again HUGE HUGE HUGE difference in service. DH was suitably impressed!
After this experience, I'm not sure I would ever stay CL anywhere else.

Holy Guacamole!!!
We are in CR CL tonight and I'm still a bit too wound up to sleep. What a difference in service and rooms between BC CL and CR CL...
We got in pretty early (before 10 am) with a crazy tired almost 4 y/o running amok due to absolutely no sleep last night. We pulled in by town car, bell services took our luggage, and as we were standing in line to check in, a lovely CM from CL (Shana?) greeted us with her iPad. We knew our room would not be ready. She very graciously ran and got one of our suitcases so we could freshen up and change shirts. We did all of our front desk stuff and she then brought us upstairs for "the tour", welcome drink, and some snacks. She had at this point handed us over to Tammy who chatted with us about what we were doing today. She asked about food allergies and about DGS upcoming birthday (he turns 4 this Friday).
We headed out to TRex with a little guy who literally slept through lunch. While there (maybe a little before 2 pm), we received our room ready text.
When we got to our room (3:15) there was a stuffed Mickey,

I cannot tell you how delighted and welcomed I felt. I immediately went out to thank them and got choked up trying to explain to a CM why all this was sooooooo
fabulous!!!
Last year was so so different...
Our room is lovely. It is larger and more commodious than BC. It's much better laid out and is far roomier. I like that my nose is not 2 feet from the bathroom door while sleeping, and that there is a slider between the sink/tub area, and commode, and our balcony seems twice the size.
EVERYONE has been delightful, and the snacks at midday were much more plentiful than at BC, and far more than I expected. (I'll try to get some pictures tomorrow.). They even had Krispy Kreme donuts!
Dinner (Contemporary flavors) was more than plentiful for dinner with a good variety. (And whoever talked about the chicken nuggets was spot on, they are delicious, unlike any fast food nuggets)
It's supposed to rain tomorrow, I don't care, it could be hailing rocks, we would be happy to stay put.
DD, DSiL, and DGS went down to the pool and hot tub. And now everyone is all tucked in for an early start tomorrow. (EMM at MK)
The 8-10 pm desserts were yummy, including some kind of tropical bar that was amazing.
I don't want to turn this into a trip report...
But again HUGE HUGE HUGE difference in service. DH was suitably impressed!
After this experience, I'm not sure I would ever stay CL anywhere else.