So...we had some issues checking in, like we had our evening offerings before we were able to finally get to our room, we were told maintenance issues. It happens I understand. We had a standard room booked and did end up getting a 2nd floor deluxe. Really enjoyed the layout.
I like SL but on this trip I noticed this place was FULL, like multiple families at a time standing and waiting for tables I had noticed. This can happen many places as well, although here I do wish that there were some way of expanding the lounge seating areas and serving areas and had so hoped something may have been done with this years refurb.
I did have some frustrations with the manners of some guests here, I’m not Practically Perfect but I like to think so...lol, multiple times I had taken serving utensils to the cm’s and asked to be replaced because someone had dropped them on the floor and actually put it back on the counter......gross.
SL sold out is not my favorite, sorry if that’s harsh maybe it’s because there were several families that were there and I believe thought they were the only families there, at one point I actually got asked by one family if we could finish up so they could have our table when they already had multiple. I’m sorry but I can get defensive when I’m offended like many can understandably, hopefully, so I stood up and told him, I’m gonna be here as long as I like and I’ll take all of your tables.....

he didn’t think I was very nice.
I’m a real nice guy...
We really enjoy the Grand and have lots of great memories, I just didn’t get that vibe this time and I believe much of it was just the volume of guests.
The cm’s I tip my hat as usual were working their tails off!!!
Oh I did get a chance to speak with one of the Chefs one night, he asked if I knew what the hottest thing in the culinary world was.....you know me the funny guy says chicken nuggets!!!!! He laughed and takes me over to the Mickey shaped sugar cubes also available in brown sugar now.
Overall we did have some glitches I guess you could say but the Grand will always be just that, Grand.
I think I need to search out the secret low crowd times again because the weeks after Thanksgiving are not what they used to be.