Disneyland resort reservations online versus phone in!

[abouley]

I saw online that they are having a good deal at the Disneyland Hotel during our trip next week. We were planning to stay off-site but decided to switch it to the Disneyland Hotel! Since I need 2 rooms I called to make reservtions and they quoted me a much higher rate even with my Annual Pass Discount than what I saw online ($75/night/room higher). When I questioned it, she said that was an online only rate and that I had to make my reservation online and then call tomorrow to get my rooms adjoining. I can't believe they can't give me that rate online. Or, their online reservation thing should allow you to book more than one room. Annoying!!! If I had pushed it would they have done it? Any experience with this?

Thanks,
Alison

 

[JenDisneylandlver]

Yeah that happened to us before too. We were quoted a much higher rate on the phone then online. But I also see online rates for even the offsite hotels that say you won't get if you call them. So I guess they all do that.

 

[Hofmanns4]

In speaking to some WDT agents, the rooms online are part of the package pool and when you call the hotel directly it is thier pool of rooms. They each get a specified number of rooms and cannot be swapped. The dates that I wanted show booked online, but when I call the hotel directly, they have rooms. Really wierd!