Disneyland Hotel (Paris) love

brentm77

DIS Veteran
Joined
Jan 17, 2013
Messages
2,079
Our recent stay at the Disneyland Hotel in Paris, much like the Tokyo version, was fantastic! It felt like the premium experience I expect for the price. Everything from the decor and lobby to the rooms, which included complimentary snacks and drinks, provided a wonderful respite during our busy European trip. The extensive information provided at check-in and in the room made it feel as though they truly cared about our stay. I have pretty high expectations when paying a premium for a hotel, and this experience met them. Maybe it was shocking because you pay for that in the US parks and simply don't get it at any of the properties anymore. Either way, it was a great experience. I really recommend it if it's in your budget. But, it also comes down to how important location and hotel quality is to you. I personally really enjoy a nice hotel experience, but also understand that some people just want a clean bed to sleep in and would rather splurge elsewhere.

All that said, I have two specific questions.

1) Did anyone else struggle to find the lobby from the train station? There seemed to be a lack of signage. I asked three different cast members and received three different, incorrect sets of directions. I eventually found the nondescript doors on the far side of the East Wing. Was I just exhausted from waking up at 5 am four our ride to the Eurostar in London or is it really sort of hidden?

2) Does anyone else find the lack of West Wing re-entry to be a design flaw? We stayed on the second floor, and since my daughter uses a wheelchair, returning to our room was a bit ridiculous. Even when we were already on the West Wing side (for example, when returning from the other park), we had to cross to the East Wing entrance, take an elevator to the third floor, walk the length of the hotel across the bridges and central area, and then take a second elevator back down to our hallway. This added at least 20 minutes to every return trip. The hotel needs a central or West Wing entrance. While this wouldn't stop me from staying again, I wonder if I missed a simpler route? Those side doors you can exit from on the West Wing (even hard to find from the inside) lack exterior handles and lock automatically. What did I miss?
 
I’ve only stayed at the Disneyland Hotel once since the refurb and we were in the East Wing that time, so didn’t need to use the West Wing door, but from my recollection of pre-refurb trips, you could get in that door if you had a room key - there was a slot to the side of the door to put it in which unlocked the doors. Now whether it is still there I cannot tell you but certainly we had used it back in the day.
 
1) Did anyone else struggle to find the lobby from the train station? There seemed to be a lack of signage. I asked three different cast members and received three different, incorrect sets of directions. I eventually found the nondescript doors on the far side of the East Wing. Was I just exhausted from waking up at 5 am four our ride to the Eurostar in London or is it really sort of hidden?

I just got back from Paris myself, and I felt like the entire city had a problem with lack of signage! 🤣
 


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