that when I called about getting vouchers for the points I already have for a trip in December, the person on the phone told me I should wait because starting in October they are going to send you a plastic card with a computer strip with the amount you've earned on it. Then, when you use it, it deducts the exact amount you are spending and the balance will be on it like a gift card. When you want to add your future points, you just call them and they can add it to your card by computer! I thought this sounded better than the vouchers and I can wait because our trip isn't until after October.