I used them. I was disappointed in their attention to the detail of my wedding, i.e. what I thought was important was totally lost. BUT the quality is unbelievable and they have canned shots (like advertising shots) that are really cool and that no one else could have. You can probably find my post a while back with the specific problems that I had. While they missed a lot of stuff, they also got a lot of great stuff and the quality of the picture along with the editing is great. I think I would hire them again, but I think instead of just filling out the form that they gave me in writing and trusting the videographer to read it and execute it, I think I would schedule a meeting and sit down with the specific videographer ahead of time and explain what is most important to me and what my image is.