Disney Vacation Club adjusts 2010 Vacation Points charts

[spiceycat]

MiaSRN62 agree with what you are saying.

when I was over at sales center waiting for my appointment to see the new BLT models - the sales person next to me was telling his couple that the points will NEVER change.

almost say something - but heck it had been a long, long time since it was changed - so saw no harm in it.

now wish I had.

can live with points change - it is part of life now - still really, really mad at the announcement before hand of 100 points min add on for blt. that to me is being lied too. they could have told us the points charts were changing before the 100 points minimum if they were honest.

now we all know they are not honest.

in 1994 when the first point change was announced - add on 25 points to OKW (really 50) not a biggy.

this is because really don't want to add on 100 points to get the 10 that I need...

oh well time to change how use my points again.

really think this needs to put in writing to DVC and DIsney...

disney needs to know that the upper management at DVC is not being honest with DVC members.

 

[Doug7856]

my guide asked for this - and was told "NO"

she is a owner at BLT too.

so believe me the guides are just as upset as other members are.

In my opinion, Disney has lost all credibility on this issue. I just don't trust them any more.

 

[jecpva]

DVC is going to have to deal with upset members all year as the only way I realized the extent of the re-allocation was by the members posting on this board. DVC sent me (and I assume everyone else) an Email on 1/23/09 which I just glanced over and didn't really pay attention to. There are a lot of members who won't find out about this until they decide to book a vacation for next year.

 

[jamstew]

DVC is going to have to deal with upset members all year as the only way I realized the extent of the re-allocation was by the members posting on this board. DVC sent me (and I assume everyone else) an Email on 1/23/09 which I just glanced over and didn't really pay attention to.

I never even got the email

 

[DisFlan]

I didn't get an email about it, either. The first I knew about it (as usual) was here on the Dis.

DisFlan

 

[dzorn]

I still don't get why 100% occupancy is imperative The points have already been paid for. How does me staying in my villa (or not) affect DVC (not disney) financially? Please don't read any sarcasm here...this is one of the issues I can't get my brain around.
Thanks,
Scott

Part of the unoccupied rooms may be rooms that DVC gave to CRO to offset trade out to Non-dvc resorts and cruises. If they don't get rented then we are absorbing the cost of those options. If a member cannot get a reservation they are more likely to trade out than lose the points.

Denise in MI

 

[jamstew]

I've spent most of the last few days doing spreadsheets to figure out how the changes will impact my travel and that of my two adult children. We share my points, but the plan when I bought the points was that they would only go once every three years. Alternating between my two 150-point contracts (BCV & VWL), I can continue to take two trips a year for the same number of nights that I have been, and the kids can do a 1BR every third year as planned. By the end of 2015 (which is as far as I worked it out), I will have only had to borrow once in the BCV contract and twice in the VWL contract. By that time, I'll be 70 and likely not traveling on my own any more

 

[spiceycat]

I didn't get an email about it, either. The first I knew about it (as usual) was here on the Dis.

DisFlan

then check the email that MS has for you.

they say it would be send to member that had valid emails.

so if MS has a valid email and do not communicate with you - then that is a problem.

 

[ashbradnmom]

then check the email that MS has for you.

they say it would be send to member that had valid emails.

so if MS has a valid email and do not communicate with you - then that is a problem.

It was not an email that actually stated the 2010 points have changed. The main topic of the announcement was the opening of the point sales for the Treehouse Villas at SSR

 

[keishashadow]

then check the email that MS has for you.

they say it would be send to member that had valid emails.

so if MS has a valid email and do not communicate with you - then that is a problem.

add me to the list, mine is current, they're in my address book & i even check spam folder for "disney" (often, looking for the pincode that never comes ) i do get a random email now & again from my guide re purchase opportunities though

 

[ashbradnmom]

Sorry i didnt mean that to be for you spicycay but meant it to be for disflan

 

[DebbieB]

It was not an email that actually stated the 2010 points have changed. The main topic of the announcement was the opening of the point sales for the Treehouse Villas at SSR

That's the one. Look towards the bottom. They buried it as a one-liner.

Plus...

Disney Parks Celebrate US Military with Free Admission in 2009
New wait-list process designed to improve Member experience
Disney Vacation Club adjusts 2010 Vacation Points Charts
Sanaa reservations begin Feb. 16

 

[jecpva]

It was not an email that actually stated the 2010 points have changed. The main topic of the announcement was the opening of the point sales for the Treehouse Villas at SSR

Actually, below the THV/SSR promo in that Email were 4 bullet points that said:

Plus...

Disney Parks Celebrate US Military with Free Admission in 2009
New wait-list process designed to improve Member experience
Disney Vacation Club adjusts 2010 Vacation Points Charts
Sanaa reservations begin Feb. 16​

Not exactly highlighted and to find the details, you had to log into the DVC site. I never even noticed it until I saw the posts on this board and rechecked my deleted Emails.

 

[dzorn]

Actually, below the THV/SSR promo in that Email were 4 bullet points that said:

Plus...

Disney Parks Celebrate US Military with Free Admission in 2009
New wait-list process designed to improve Member experience
Disney Vacation Club adjusts 2010 Vacation Points Charts
Sanaa reservations begin Feb. 16​

Not exactly highlighted and to find the details, you had to log into the DVC site. I never even noticed it until I saw the posts on this board and rechecked my deleted Emails.

And if a member just looks on the opening page for Latest News they will have no clue about the change. After all is more important that we get a Narnia makeover or Preview American Idol then know about a point re-allocation or wait list policy change.

Denise in MI

 

[Anal Annie]

perhaps, just wondering if anybody has contacted MS & gotten anything other than a standard reply?

I have been away for 4 days and am just now trying to catch up on all this hooey. I have skimmed some of the latest pages in this thread but not everything. I emailed my thoughts on all of it to both MS and to my guide on Friday morning before I left and have not heard back from either. I know my guide cannot reply to an email but you would think MS would say something other than the canned "we got your email and will be in touch" autoreply. I did not email to the Member Satisfaction email that I just saw was posted somewhere. I suppose I shall try that next. I HAVE a valid email address on file. I even contacted them to check it a couple of weeks ago and they claim it's good. Yet I receive diddly squat from them.

OK, now what is this other change that I saw mentioned on here about a change in the reservation system and the Waitlist system??? NOW what? Good grief! Can't even go away for a long weekend without missing some sort of big scoop!

OH, and my theory on this mess is that they're not only punishing some of us for not being able to own a gazillion points, they are off giggling somewhere about how this will make Caskbill have to re-do his planning charts now that they are all out of whack. DVC Management is a sick twisted bunch I tell ya!

 

[Buckeye Fan]

I just reviewed my last 2 vacations and my 2 scheduled. There was a + 13 point difference total for all trips. The biggest impact will be to "how" I book, not "what" I book.

I had enough VB points to book 5 nights in a 2-BR. Now, I will be short points. Since weekend points were so high (70+ per night), it has been easy to get a Fri/Sat night at 7 months. I'm not sure how this will impact 7 month availability. Just something I'll have to figure out in the future!

 

[DVC Mike]

Full disclosure in the documents is not as absolute as you present. The documents members actually sign when they purchase state only that Disney reserves the right to adjust points based on changes in "seasonal" demand. What has been done is not an adjustment based on a change in "seasonal" demand but on alleged changes in the daily demand for a week.

A section of the public offering statement (POS), which no one signs -- and under legal principles I am aware of must give way to the actual contract documents signed, i.e., the signed documents, if different from the POS, generally control over the POS -- does appear to give Disney the ability to make adjustments to days of the week based on changes in demand during the week although that is not clearly stated.

The Product Understanding Checklist that you do sign says:

...created this Product Understanding Acknowledgement to summarize key information. For complete details and definitions, please review the Public Offering Statement.

Emphasis is mine. The point is that the Checklist you sign only summarizes the POS where the complete details and detailed definitions of how DVC works are given.

 

[DVC Mike]

does anyone else feel that the management at DVC is not as honest as one would hope?

disney has always been honest. this is so under handed that is hardily feels like the company that I love.

so the new disney will be dishonest with its DVC members so what is it doing to the general public?

I don't think DVC has been dishonest or under handed. I can think of the way they decided to give developers points to those that bought BLT on day one (including myself). That wasn't necessary, but DVC did it and obtained some great positive feedback from its members.

DVC has followed the rules that are laid out in the official documents ("Disney Vacation Club Membership Agreement"). What is dishonest about that?

Perhaps you are referring to the fact that DVD changed their rules allowing small add-ons at BLT and only after that period passed, they released the reallocated point chart. I'm not so sure that was dishonesty more than DVD not realizing how it would negatively impact those small BLT point owners.

 

[Scott]

Part of the unoccupied rooms may be rooms that DVC gave to CRO to offset trade out to Non-dvc resorts and cruises. If they don't get rented then we are absorbing the cost of those options. If a member cannot get a reservation they are more likely to trade out than lose the points.

Denise in MI

This is another topic I would like more information on. I sent a message to MS, but didn't get a clear response. If a DVC member trades out, how does CRO use those points? Since they are not tied to a specific date (or even a specific resort within 7 months), couldn't they simply use those points for high occupancy seasons to ensure that they get used? I asked this question a few months ago and one kind DIS'er responded that he/she didn't think CRO would cherry pick prime dates and locations. Does anyone have reliable information on this policy?

 

[cpdwiz]

Are people upset that Disney changed the points system, OR, did not notify people in a timely, appropriate manner? Or both? I am curious to see....As I said in another post, this change helped me, BUT, we are flexible as to when we can go.....I certainly feel for the people this hurt....DVC is a HUGE investment, esp in this economy.....

Does anyone know if this was discussed at the meeting in December?