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<font color=blue>The TF looked all over but couldn
- Joined
- Feb 16, 2000
Was at the Willbrook mall in Wayne, NJ yesterday and they grabbed us going in. There were about 4 CMs there with Research Department badges. Had to fill out a 1 page questionaire and return it. Asked about where we shopped, kids clothing, merchandise, etc. When we returned the survey they asked us if we were willing to be interviewed on the way out. We said sure with the hopes that maybe the stores will improve based on all of this (ha!).
So we shopped (bought 2 pins, an antenna topper and one of those magic washcloths) and then stopped back for our interview. Was about 5 minutes asking about our general satisfaction with the store, the merchandise and the CMs. We expressed our dis-satisfaction with the lack of adult clothing, not enough collectibles and the fact that we're Pooh-d out and want to see more of the fab 5. We were positive about the CMs because the ones we encountered were great. For our time we each got a $5 gift coupon good through Christmas.
We were asked things like if we had $100 to spend on kids clothes where would we spend it (no kids under 18 in our house). We could split it anyway we want between: TDS, Gap, Gymboree, Old Navy, and 1-2 other choices. We were asked the same thing about stuffed animals w/ choices being TDS, Toys R Us, KB Toys, Walmart and 1-2 other choices.
I should mention that I believe this store is meant to be one of the Disney Play stores with lots of dress up clothes and toys.
Now I wonder if they'll really do anything with the results? Anyone else get surveyed at any other stores?
So we shopped (bought 2 pins, an antenna topper and one of those magic washcloths) and then stopped back for our interview. Was about 5 minutes asking about our general satisfaction with the store, the merchandise and the CMs. We expressed our dis-satisfaction with the lack of adult clothing, not enough collectibles and the fact that we're Pooh-d out and want to see more of the fab 5. We were positive about the CMs because the ones we encountered were great. For our time we each got a $5 gift coupon good through Christmas.
We were asked things like if we had $100 to spend on kids clothes where would we spend it (no kids under 18 in our house). We could split it anyway we want between: TDS, Gap, Gymboree, Old Navy, and 1-2 other choices. We were asked the same thing about stuffed animals w/ choices being TDS, Toys R Us, KB Toys, Walmart and 1-2 other choices.
I should mention that I believe this store is meant to be one of the Disney Play stores with lots of dress up clothes and toys.
Now I wonder if they'll really do anything with the results? Anyone else get surveyed at any other stores?