I generally call to book and ask for the Florida resident rate. If they haven't released one for my time-frame yet, I will go ahead and book it and watch the DIS for the newest discounts. When it is available, I call back to see if the new discount can be applied to my reservation. Sometimes you have to change resorts or views to get the discount, as only a certain number of rooms per category can be booked with a particular discount. Hope this helps!