Disney Park Merchandise contact info

[mistydoodles]

i am looking to purchase my daughter the Cinderella Castle playset that is sold in the parks. I have searched the Disney Store online and the Disney Parks shopping app and it is no longer available on there. So I want to contact Disney World to see if I can purchase it directly with them and have it shipped but I don't know how to go about doing this. Any info that someone can give me would be greatly appreciated. Thank you!

 

[Grumpy247365]

The phone number is: 1-877-560-6477. I've used the service once and they were able to find what I wanted and ship it to me. Shipping can be pricy depending on the value of the product you purchased.

 

[mistydoodles]

Great. Thank you for the info. I appreciate it

 

[Grumpy247365]

You're welcome. When I called I was able to describe what I wanted (Grumpy Stein) and she was able to find it and have it shipped to me. It was a very easy process. Good luck.

 

[mistydoodles]

Thank you. I called but they are closed on the weekends. I sent an email and they responded saying the item is discontinued and stock is depleted. But people have said they have seen them in the parks. Do they not take from the stores?

 

[Grumpy247365]

I assumed they took it from one of the stores in the park. The stein I wanted was only available at Stein Haus @ EPCOT.

 

[*NikkiBell*]

Thank you. I called but they are closed on the weekends. I sent an email and they responded saying the item is discontinued and stock is depleted. But people have said they have seen them in the parks. Do they not take from the stores?

I'd try calling again on Monday.

 

[one11sgt]

There are a whole bunch on ebay. Its prob easier to just get it there.

http://www.ebay.com/sch/i.html?_sacat=0&_nkw=cinderella+castle&_frs=1

 

[mistydoodles]

I called merchandising this morning and it is all gone. I guess Ebay is the only way if we really want it. Thanks for all the info.

 

[Grumpy247365]

Sorry to hear that. Good luck on your eBay search.