Disney is cancelling my FP on MVMCP day?

[rlthomas7]

I just received the following email:
We see that you currently have insufficient tickets on your My Disney Experience account for your selected FastPass+ experiences. If an additional valid Theme Park ticket is not associated to your account, your FastPass+ selections for 11/15/2015 are subject to cancellation on 11/14/2015.

To keep your FastPass+ selections, by 11/14/2015, you can either:

• Purchase another ticket and link it to your My Disney Experience account.
• Link a ticket you already have to your My Disney Experience account

I'm on hold now, but I was shocked to see this. My party tickets are very clearly in my MDE account!

 

[erionm]

Do any of the FP+ return times extend past 6:30 pm?

 

[rlthomas7]

No. I have 3:30, 4:30, and 5:30.

Just called and they said that the party ticket doesn't start until 7:00, and so without a park ticket, they're cancelled.

 

[SaintsManiac]

Hmmm I have 3 scheduled between 3:30-6:30, as well. I haven't received an email...yet.

 

[rlthomas7]

Hmmm I have 3 scheduled between 3:30-6:30, as well. I haven't received an email...yet.

My tickets are for this Sunday, and I got the email today, threatening to cancel them tomorrow.

 

[SaintsManiac]

My tickets are for this Sunday, and I got the email today, threatening to cancel them tomorrow.

We are going on 12/10. I guess they only give you 48 hrs notice? This sounds crazy!

 

[calismic]

This is untrue, call back and speak with another CM, ask to be escalated if necessary. You are permitted 3 Fast Passes on Party Days. This has been discussed ad-nauseam here. =)

 

[5Hfan]

I'm not clear from your post, do you have just a party ticket linked? or a day ticket and a party linked? Even with a day ticket and a party ticket you cannot book 6 fast passes.

 

[rlthomas7]

I'm not clear from your post, do you have just a party ticket linked? or a day ticket and a party linked? Even with a day ticket and a party ticket you cannot book 6 fast passes.

I only have a party ticket and three FastPasses.

 

[5Hfan]

This is untrue, call back and speak with another CM, ask to be escalated if necessary. You are permitted 3 Fast Passes on Party Days. This has been discussed ad-nauseam here. =)

just because it has been done that way, doesn't mean they haven't closed the loophole...but then again just because a CM says it doesn't make it true either...

 

[StitchesGr8Fan]

It could be the 3:30 FP. Your party ticket isn't good until 4.

 

[5Hfan]

No. I have 3:30, 4:30, and 5:30.

Just called and they said that the party ticket doesn't start until 7:00, and so without a park ticket, they're cancelled.

hmm I wonder if the 330 one is messing it up? It will be a bummer if no more 4-7 fastpasses....wonder if you can still try to make them day of?



Just went back and looked, had a 310-410 fast pass at the Halloween Party on just a party ticket no problem. I wonder if they have closed the 4-7 window.

 

[MrsHull]

Well, that stinks! Do you have Fast Passes booked for any other days? Are they still showing up okay?

 

[Chelley00]

It's the 3:30! It happened to us for MNSSHP with one we had for 3:20-4:20. I changed it to 6:20 and it was fine.

 

[AngiTN]

This is untrue, call back and speak with another CM, ask to be escalated if necessary. You are permitted 3 Fast Passes on Party Days. This has been discussed ad-nauseam here. =)

Things do change. The official speal if you asked was no FP on a party day. But there has been a loophole that allowed them to be made anyway.

It could be the 3:30 FP. Your party ticket isn't good until 4.

Nope, that's not been an issue prior to this. As PP said, doesn't mean things haven't changed and you can't do it any longer but it has never been an issue thus far this year

 

[rlthomas7]

Well, that stinks! Do you have Fast Passes booked for any other days? Are they still showing up okay?

Yes, everything else seems fine, but I have park tickets for those days.

It's the 3:30! It happened to us for MNSSHP with one we had for 3:20-4:20. I changed it to 6:20 and it was fine.

And your other two were OK? You only lost the 3:30? I am a little bummed because I would have planned differently (wanted to meet Mickey as soon as we entered to kick off the festivities), but if I still have Big Thunder Mtn. RR and Space Mountain, I'll survive.

 

[Lucy2015]

I am going to the party on the same day as you, have a FP for 3:00-4:00 (only time available), have not gotten an email. I was going to cancel it anyway since we cannot get in until 4pm.

 

[senadler]

We were at the Halloween party a few weeks ago and we had our first one booked even earlier that 3:30 without a problem. The only ticket attached to the individual was the party ticket as well. This must be something new.

 

[5Hfan]

It's the 3:30! It happened to us for MNSSHP with one we had for 3:20-4:20. I changed it to 6:20 and it was fine.

interesting, we had a 3:10-4:10 and no problem using it. But all our fast passes were scheduled the morning of the party, so no time for an email a few days out.

 

[ny0090]

I just went to the MVMCP yesterday and I was able to book FPs for 3:10-4:10, 4:30-5:30, 5:30-6:30 with only a party ticket. I'm wondering if it is just a glitch in the system.