- Joined
- Dec 17, 1999
- Messages
- 3,412
Really? I guess I need to call back. I specifically asked when I called if the price included tax, and the operator assured me that it did. She told me 4 nights at Pop were $465. This made it a better deal than my AP rate. So I went through the whole booking process and right before I gave her my credit card info she said that will be $590. (higher than the AP rate). I balked and she said, "Oh well then I guess it didn't include tax".
I told her that I would book my AP rate instead, but I haven't done so yet. I guess I'll call groups one more time before I book.
The quote on our site includes tax.
If your reservation went from $465 to $590 that cannot be the tax, it's way too big of a difference.
You should call back and make sure the agent is using the group rate and that she was quoting the right resort and the right number of nights.


Patiently waiting....or if I am truthful, not so patiently waiting.