- Joined
- Dec 17, 1999
- Messages
- 3,412
Really? I guess I need to call back. I specifically asked when I called if the price included tax, and the operator assured me that it did. She told me 4 nights at Pop were $465. This made it a better deal than my AP rate. So I went through the whole booking process and right before I gave her my credit card info she said that will be $590. (higher than the AP rate). I balked and she said, "Oh well then I guess it didn't include tax".
I told her that I would book my AP rate instead, but I haven't done so yet. I guess I'll call groups one more time before I book.
The quote on our site includes tax.
If your reservation went from $465 to $590 that cannot be the tax, it's way too big of a difference.
You should call back and make sure the agent is using the group rate and that she was quoting the right resort and the right number of nights.