Dining reservations not working (computer vs phone app)

[illiram]

Is anyone else trying to make reservations this morning? We hit our 60 day window today. The computer only shows June 8 available but the phone app shows +7 days beyond that. But when we go to reserve on the phone app, it errors out every time. And we have been on hold for over 2 hours to see what is happening. Just curious if others are having trouble today.

Thanks!

 

[Smugpugmug]

This happened to me when I was booking ADRs for my May 7-15 stay. I booked 2 restaurants and then all of a sudden I couldn't pick any day beyond the 7th. I swapped to the app and luckily I was able to grab everything else I wanted. I saw a lot of people with my booking window had the same issue and in some cases couldn't even book anything on the app.

No idea why Disney won't look into this issue, but I shouldn't expect anything from Disney IT at this point.

 

[MainMom]

Is anyone else trying to make reservations this morning? We hit our 60 day window today. The computer only shows June 8 available but the phone app shows +7 days beyond that. But when we go to reserve on the phone app, it errors out every time. And we have been on hold for over 2 hours to see what is happening. Just curious if others are having trouble today.

Thanks!

On the website click the My Disney Experience and then reserve dining. select your dates and group number. This method worked for me.

 

[illiram]

On the website click the My Disney Experience and then reserve dining. select your dates and group number. This method worked for me.

I've had 3 different people try on their phones and it simply doesn't work. I wonder if Droids will work better than iPhones??

 

[MainMom]

I've had 3 different people try on their phones and it simply doesn't work. I wonder if Droids will work better than iPhones??

App doesn’t work. Safari has issues. Chrome with the website seems to get the best results.

 

[soniam]

Do what @MainMom says. The app never worked for me but showed all dates. Website should show all dates using that link. Be sure you are logged into the website too, by actually selecting the MyDisneyExperience link on the top right,

 

[DalGal]

I had to switch to the app after I couldn't get anything but an error message on my laptop with Chrome. Using the updated app on my Android phone, got the whole week booked in about 15 minutes with every ressie I was looking for except Yak & Yeti (I just called the restaurant directly and booked with my Landry's card).