Didn't receive Magical Express packet

[lilfaeriebrat]

Our flight is Friday and we just found out that there was issues with the address that our Magical Express stuff was mailed to. There's no time to get a replacement sent, my TA says just give them your claim ticket or put a tag that says "magical express" on our luggage. I'm really worried that my luggage will be lost if we do this. Has anyone ever had experience with DME and not having the yellow tags on their luggage? I know we can go and claim out own bags but once we land we're planning on stopping at a restaurant in the airport and getting food. I don't want my bags left at the luggage claim and get lost there too.

 

[AngiTN]

We've done it several times. No problems at all. Our bags were picked up by the ME staff and brought to the room just like our bags with yellow tags.
One at least one trip, we had a mixture of some bags with yellow tags and some bags without.
That time, the bags without yellow tags arrived in our room before the bags with yellow tags did.

 

[Hopefully]

I lost my yellow tags last year (??) but gave the DME folks a description and the claim number of our bags. They arrived fine

 

[MakiraMarlena]

Your TA is correct. Doesn't mean they absolutely won't get lost, but that is the correct procedure. Not sure how much time you want to wait between disembarking your plane and going down to DME to describe your bags though. Somebody has to know that you want them picked up and to match them up with your reservation.

 

[lilfaeriebrat]

Thanks everyone. That makes me feel so much better!

 

[MinnieMSue]

You can also pick up your luggage yourself and take it on the magical express bus. This is what we do if we arrive later in the day anyway. It only adds maybe 15-2 minutes or so to your time. On later arrivals we usually want access to luggage sooner than they deliver it

 

[Ensusieasm]

Our flight is Friday and we just found out that there was issues with the address that our Magical Express stuff was mailed to. There's no time to get a replacement sent, my TA says just give them your claim ticket or put a tag that says "magical express" on our luggage. I'm really worried that my luggage will be lost if we do this. Has anyone ever had experience with DME and not having the yellow tags on their luggage? I know we can go and claim out own bags but once we land we're planning on stopping at a restaurant in the airport and getting food. I don't want my bags left at the luggage claim and get lost there too.

To be safe, just go to baggage claim and get all your bags and bring them to the Magical Express. They will put them under the bus and you will have them right away with no wait.