did DVC do right?

[EROS]

Originally posted by ripleysmom

I would definitely check on whether other cash cruisers are getting the same thing before complaining.

A voice of reason

 

[WDW2002]

Are the ca$h customers getting the 1/2 off voucher??

If they are not then I think you were compestated, just in a different way.

If they are getting the 1/2 voucher and food vouchers and whatever other compenstation then I would call and complain.

 

[Nikole]

Of course you should do your homework before you complain. *No one was suggesting otherwise Eros* IF they are receiving different compensation for no apparent reason then you have every right to question it. If not then oh well such is life.

 

[janette]

It really is a good deal to get all the points back and a 50% voucher. You'll be able to take some nice vacations at WDW with the points.

If the food vouchers and transportation weren't part of the standard package given to cash customers than it might be hard to get that. I'd still call and try but don't get upset if they say no, sometimes the squeaky wheel gets the grease and you might not have to squeak too much in this situation.

It's not worth souring your vacation.

 

[WDWLVR]

From what I read on the cruise board the person getting the vouchers exchanged the 7 day cruise for a 7 day land/cruise vacation. They are doing the 4 day Wonder cruise and 3 days at WDW. The transportation and vouchers were probably added to make the vacation equal to what they were getting on the 7 day.

Others who were on the cancelled cruise and got full refunds got just that - a full refund with no extra perks. Even though they booked the 4-day Wonder as well they kept it as a separate vacation and aren't getting anything else.

So IGTD got the same as the person getting a full refund - she got the full refund of her DVC points. Seems fair to me. How she chooses to use them it totally up to her.

All of the above get the 50% discount off of a future cruise.

In my opinion DCL is being more than fair and DVC did right by giving back the full refund in points.

 

[EROS]

I think that it's time to let the HEH CLUB take care of DCL.............. we need................JUSTICE!!!!!!!!!!

I'd hang DCL first and get the facts later.

 

[Nikole]

Eros aren't you the one being a bit judgemental this time After all no one even suggested that! AND if Mary is correct then......there's no reason that IGTD shouldn't be satisfied.

 

[aahmom1]

Eros aren't you the one being a bit judgemental this time

Eros judgemental???? You have to be kidding!!! Not our Eros, he is truly above all and knows all.

 

[Nikole]

Sorry mom I don't agree. Eros and I have many differences of opinions but I don't think he acts like a know it all......he just has very strong convictions about what he feels is right and wrong. As do most of us.

 

[EROS]

NIKOLE, any good HEHer knows that you "shoot" first.........and ask questions........later .....

 

[imgoingtodisney]

wow - yes maybe I was reading that into the situation - Im not sure exactly what Tom's situation is - if the 4day cruise plus nights at Disney is the entire compensation or if he is also getting the 50% off - DCL told me I need to call DVC Fri to ask which I will do but meanwhile I am providing food money for my family. And you know what? in less than 7hrs

IM GOING TO DISNEY WORLD!!

 

[dianeschlicht]

Imgointodisney-
Remember what you purchased. You purchased a TIMESHARE not a cruise package. You were able to use your timeshare to exchange into a cruise. What you exchanged was points. What you got back was points. I see no wrong done here. As most of us advise on the DVC board, using your points for anything other than a stay at a DVC resort gives you less value.

 

[ncligs]

It is a shame what has happened(Magic canceled) , but I do agree with Diane. I would never use our DVC pts to cruise. I would either pay cash for cruise(which we did for 2004) or rent out pts, then pay for the cruise. DVC rips members off by raising the amount of pts(every yr) it takes to cruise.

 

[CathyCanada]

Diane is right, I think you were fairly compensated. I also think DCL did the right thing cancelling the cruise rather than take the chance of any other cruisers getting sick and that was for your protection. Enjoy your stay at Disney and in the future you can enjoy a great priced cruise, there IS a bright side to this, it's all in how you look at it.
Have fun!
Cathy

 

[Eeyore2U]

Originally posted by imgoingtodisney
yes i did get back all our points with no penalty
but why would cash cruisers get the perks but not the point cruisers?
and you know, im really too tired to fight, so i guess im gonna let it go

Because DCL has acquired interest on the money from the cash cruisers and although money was exchanged between DVC and DCL it wasn't your money..

 

[Briar Rose 7457]

in other words, IGTD got different perks from the guy who got the land/sea package -- but both got more than just a refund. so no one should be complaining.

 

[Nikole]

C'mon cut her some slack. She thought others were getting what she was getting and more. I wouldn't blame her for being frustrated had that been the case. Upon further research it doesn't seem to be the case but what harm is done in inquiring?