Delta representative just called me....

[SeaSpray]

Someone named "Miss Smith" from Delta called me to tell me about flight changes for our trip to Disney World next month. At first I really was expecting the worst, a MAJOR change in time or day. But the change was for the return flight only, and it was only changed by 15 minutes, so I was happy to hear that. Actually, I am glad they changed it because now we will get home a few minutes earlier than we thought, and this will be easier on my father in law who will be picking us up at Logan that night.

While I had her on the phone I asked her what the current situation was at Logan Airport, regarding check-in times and such. She looked at her computer (or paperwork, or whatever she had in front of her) and she told me that Delta has curb-side check-in at Logan again! This will be nice She emphasized that we NEED to have our paper tickets with us, to avoid any unnecessary delays.

I then asked her about how we should pack and carry DH's diabetes supplies. He is now on insulin injections twice a day so we will be traveling with syringes, liquid medication, as well as his various oral medications. She didn't see anything specific about those items, so she told me that we should bring a doctor's note listing all of his medications, as well as stating his need for syringes. She also suggested keeping the medications in their original, labeled bottles.

I thanked her for calling, and I felt satisfied with all of the answers she had given me. Two minutes later the phone rang and it was Miss Smith again. She had found the "offical" information about traveling with diabetic supplies and read the statement to me, which was basically exactly what she had already told me.

I am impressed that she took the time to find the official info and then called me back.

Just thought I'd share this little bit of info with all of you here on the transportation boards!

 

[erikthewise]

SeaSpray,

Glad to hear things worked out well for you (knock on wood)!
We're also flying Delta and after a month of uncertainty were happy to not only keep our nonstop on the way down, but it's 90 minutes earlier!
We now have a two-segment flight on the way back but at least we don't have to change in Atlanta (Cincinnati instead).

 

[winnie11]

I have been looking for flights on Delta for our trip to go in Dec., I know its getting close but I really need the low fares. We always fly out of Columbus and have gotten non stop flights. Im from Hillsboro

 

[Rock'n Robin]

I got a call today too. The representative left a message on my machine, but since I keep calling to check I knew the changes already (leaving at 6:45 instead of 5:45 AM, leaving Orlando 1/2 hour earlier, getting to Detroit 10 min. earlier). It was nice of them to call but I need to be reticketed (originally we went through Cinci on the way down; now it's Atlanta both ways) and I'd really like to get that new Eticket in the mail.
Robin M.

 

[Bob913]

Hi SeaSpray,

FYI - we just flew Delta out of Logan to WDW 10/26.
Fearing the worse, we got there at 7:30 for a 10:40
flight. There was NO LINE checking in. The line to go
through security though was huge. But the girl that
checked us in told us to go have breakfast and by
the time we finished it would be gone. She was right.
We zipped right through security.

We did have to show ID 3 times. Once by a Military
MP. But he was very nice. He kiddingly asked our 12
YO DD for her college ID and we found out he lived
just down the street from us.

Have a great time!

 

[SeaSpray]

Hi Bob:

Thanks for that personal update on Logan! Did you use Delta's curb-side check-in? I am expecting long lines for the security checks. We have a morning flight too, departing at around the same time you did. What time would you recommend arriving at Logan? I'm really glad you had a good experience at the airport. I am still having moments of flight-paranoia. LOL I never was crazy about flying in the first place!

 

[ohiominnie]

Wow, you guys had some NORMAL changes. We had non-stop, Columbus to Orlando both ways. Now both went through Atlanta. And the return flight left Orlando at 9 pm and got to Columbus around 2 A.M.!!!!! It HAD been leaving Orlando around 2 pm and getting to Columbus at 4-ish. They ended up giving us a full refund because we fly alot,but prefer better times and non-stop (with kids). We've also got a BA-zillion sky miles, so they figure we'll be flying with them again!!

ohiominnie

 

[SeaSpray]

ohiominnie:

I would've done the same thing you did if they tried to give me a flight that has a stop. I hate to fly anyway, so I figure the less I have to takeoff and land, the better! I always book nonstop flights. Like I said, I was very relieved that the changes were really minor.

Good luck with your next flights! Especially with kids, I wouldn't want to stop either.

 

[Bob913]

Hi SeaSpray,

Sorry I heven't checked back sooner. If you are booked
on Delta 2456 at 10:40, 2 hours would be very safe and
still give you time to get through check in, security and
grab something to eat. Once the 8 and 9AM flights go
things settle down. If we were to do it again that's how
we'd play it. We did 3 hours because we had no idea
what to expect. I thought there would be random
searches of both checked and carry on baggage but saw
none of that.

BUT, we did see two people - both women - pulled out
of line in Orlando boarding the flight home who had their
carry ons searched throughly at a makeshift table with a
cardboard screen around it at the gate.

Our flight home was at 2:30. It took a half hour to check
in and there was no line going through security.

I'm really not a fan of curb side check in. I like to see my
luggage to on the belt, but I did see sky caps when we
went in the terminal at Logan.

Enjoy!