I check my main checking account online almost everyday. I did a lot of shopping on this past Friday and Saturday w/ my debit card (used it as a Mastercard). Anyhow, all weekend the "debits" were shown as pending and my available balance was reduced to the appropriate amount.
I went online yesterday figuring they all would of cleared since the banks were closed Monday. Ironically they were all still pending- but the balance was correct and I didn't think anything else of it.
Today I went on (I did so much shopping last weekend I was afraid I may of misplaced a receipt and was making sure I got all the "charges"). My bank balance shows I have $300+ more in my account and all the pending charges just literally dropped off my account. I called my bank when they opened-- they basically keep acting like the charges were never there. They keep saying I must of been mistaken. I actually went through 4 different people at the bank- climbing the ladder each time. I'm not going out and spending the money- I'm sure they'll figure this out. I know that the merchants have 7 days to process their claims otherwise the money is released and they lose their authorizations. I'm just not understanding how this whole thing happened. I want to add-- my mom is the branch manager where I bank-- so she's not hiding something. She's the one who put me in touch w/ the higher ups because she herself in 15 yrs has never seen anything like this. There has been no wide spread complaints- so it's not a "common error". Just wondering if anyone else has ran into this.
I went online yesterday figuring they all would of cleared since the banks were closed Monday. Ironically they were all still pending- but the balance was correct and I didn't think anything else of it.
Today I went on (I did so much shopping last weekend I was afraid I may of misplaced a receipt and was making sure I got all the "charges"). My bank balance shows I have $300+ more in my account and all the pending charges just literally dropped off my account. I called my bank when they opened-- they basically keep acting like the charges were never there. They keep saying I must of been mistaken. I actually went through 4 different people at the bank- climbing the ladder each time. I'm not going out and spending the money- I'm sure they'll figure this out. I know that the merchants have 7 days to process their claims otherwise the money is released and they lose their authorizations. I'm just not understanding how this whole thing happened. I want to add-- my mom is the branch manager where I bank-- so she's not hiding something. She's the one who put me in touch w/ the higher ups because she herself in 15 yrs has never seen anything like this. There has been no wide spread complaints- so it's not a "common error". Just wondering if anyone else has ran into this.