when you sit down, they will give you a menu with all of the selections listed. Each selection shows what is included and over each of the "areas" are blackboards with the special of the day for that area and other items available.
We had lunch there our first full day. I have to say that it was very upsetting. My dh ordered one of the mexican dishes and ordered a cheese and pepperoni pizza for our son. They told him that it is made to order and to come back up to the counter in about 10 minutes. So they came back to the table and waited. Dh went back up at the appointed time, but no pizza. Apparently they gave it away to someone who walked up and ordered a similar one, not thinking that it was in the oven for a previous customer. He was very upset, especially when one of the workers behind the counter, whose English was not the best, kept saying that maybe he never ordered it. So he came back and got the card showing it was stamped and they agreed to make another and have dh come back again. He waited over there for 15 minutes and came storming back to the table since they then managed to totally burn 5 pizzas in the oven and had to throw them all out. It had now been almost 30 minutes, his lunch is completely cold, my 8 yo has not eaten and my 3.5 yo has nothing, since I couldn't leave the kids alone at the table.
I took the order card over to a floor manager, explained the circumstances and asked that the pizza be removed from our order card so I could get my son something else. He marked it off and initialled it. When I then said that because of the 2 mistakes, my husband's lunch was now cold and inedible, his response was "well, you can see we're very busy here." DH was really upset. I took the card, got ds a burger and brought it back to the table.
Our server then came over, asked what happened, and after explaining, took dh's plate away and got him a new fresh order. She then took our lunch card and ended up comping us for the meal. Very nice of her to do but not what I expected of a manager. It was busy, but certainly not when we walked in, which was around 11:30 or so. By the time everything got screwed up, it was after noon and the conference crowd was coming in.
We stayed away for lunch after that, and only had breakfast a couple of times.
I think it's a good value for lunch since you have basically choices that you might see in a sit down restaurant. But be careful if you order something that is going to be made to order. Don't go far and perhaps order that first and wait for it before ordering anything else.