Davids DVC: Rental reimbursement or rescheduling?

[Bearval]

I’d have zero chance at a chargeback. Park is open. Hotel is open. No chance.

it is open for your scheduled dates?

 

[Sandisw]

I did remind him I was a frequent renter.... traveling with a nurse and school teacher..

Send my regards to both, I retired from 33 years of teaching in November and it was perfect timing! God bless them in the work they are doing!

 

[yankeesfan123]

it is open for your scheduled dates?

Yup. Mid August.

 

[Bearval]

Yup. Mid August.

He is gonna need to try and keep as many of his long time customers happy but for most that ship has already sailed. Made up rules as he went that seem to only benefit him.

 

[yankeesfan123]

He is gonna need to try and keep as many of his long time customers happy but for most that ship has already sailed. Made up rules as he went that seem to only benefit him.

Yup. I’m aware. Hence my shock.

 

[Princess Michele]

I would call now and see if member services will allow you to switch the banked points now to the July reservation. If you don't ask the answer no.

You can not cancel any reservation with Davids or it entitles his renters to a refund, So, you will have to wait for DVC to cancel the first one,

Once canceled, you can then modify the July reservation on your own to free up current UY points and have the banked points Used in that. It won’t change a thing. You can also call DVC and ask them to reallocate, They can not do this until the first reservation is canceled and you have to let them do it so you don’t violate the contract with Davids,

In terms of the July rental, you are stuck. Any cancellation by you without Davids express consent, regardless of what the renters tell you, voids the contract and you are liable,

I realize you want to avoid holding, and maybe help the renter, but as long as It is during times when resorts are open, you are entitled to get full payment,

For the canceled one, Davids will ask you to either refund the money or agree to rent those points again before paying you the balance,

Thank you for your responses. I will wait until DVC cancels the June reservation and then call Member Services to have the points reallocated. I hope the July renters are able to make their trip. Something I thought would be so easy has become very stressful.

 

[momincolorado]

I am shocked. David’s offered to reach out to the owner to rebook if possible OR issue a voucher.

Even though my dates are in August and the resort and parks will be open.

I’ve been very critical of David’s here. And I’m aware of the downsides of the voucher. But they did not have to do this and could have just kept my money. I am shocked.

Wow! Interesting that he would offer an option to rebook, which is I think what many renters really wanted, for a time frame in which the resorts are open but not for when they are closed. My reservation was in late March and rebooking was certainly not an option not even after the points extension. My chargeback is still pending. I wonder if he has finally realized that after this fiasco, he will have very few customers left. I think you reached out on the right day and in the right time Glad it worked out!

 

[yankeesfan123]

Wow! Interesting that he would offer an option to rebook, which is I think what many renters really wanted, for a time frame in which the resorts are open but not for when they are closed. My reservation was in late March and rebooking was certainly not an option not even after the points extension. My chargeback is still pending. I wonder if he has finally realized that after this fiasco, he will have very few customers left. I think you reached out on the right day and in the right time Glad it worked out!

Right? I wouldn’t be surprised if he had a renter lined up for my dates in mid August already, but at a higher per-point price. And then when (if) I use the voucher, I’ll also be paying a higher per-point price. David’s wins here. But better than me losing over $3k.

 

[lovethesun12]

Well, I’ll give David’s some props. Someone on Facebook, from outside of the US, asked what would happen if the resorts are open but they cannot travel because their country is not allowing leisure travel to the US. David’s response was that they would receive a voucher. I half expected a too bad, so sad attitude and was mildly surprised that the renter was promised a voucher to cover the cost of their rental.

Yup. I'm kicking myself again for not booking David's because I just lost a lot of money. My broker won't even contact the owner when I offered to pay them a rebooking fee, and offered to pay the full cost of the stay if they rebooked =(. Win some lose some.

 

[Sandisw]

Yup. I'm kicking myself again for not booking David's because I just lost a lot of money. My broker won't even contact the owner when I offered to pay them a rebooking fee, and offered to pay the full cost of the stay if they rebooked =(. Win some lose some.

Don’t beat yourself up because most renters so far have had the same experience with Davids that you did, No option to contact owners, etc,

It seems he has made this gesture to guests,,,we have heard about two,,.whose reservations are during when the resorts are open but guests don’t want to or can not go,

He wasn’t that helpful for those renters that had reservations during the closure,

 

[lovethesun12]

Don’t beat yourself up because most renters so far have had the same experience with Davids that you did, No option to contact owners, etc,

It seems he has made this gesture to guests,,,we have heard about two,,.whose reservations are during when the resorts are open but guests don’t want to or can not go,

He wasn’t that helpful for those renters that had reservations during the closure,

Thanks He actually had it posted on his FB page. One person asked about travel restrictions for a fall trip; he wrote (in the comment section) that he is also extending the credits to renters who cannot get to Florida because of travel restrictions.

 

[jp1138]

I am shocked. David’s offered to reach out to the owner to rebook if possible OR issue a voucher.

Even though my dates are in August and the resort and parks will be open.

I’ve been very critical of David’s here. And I’m aware of the downsides of the voucher. But they did not have to do this and could have just kept my money. I am shocked.

This is incredibly encouraging to me!! I am booked for the week before the parks opens and have been consistently asking for a rebook option. I hope to be offered the same deal. (And will continually ask until I am given it, now that I know it exists)

 

[Grumpy by Birth]

He is gonna need to try and keep as many of his long time customers happy but for most that ship has already sailed.

Don’t beat yourself up because most renters so far have had the same experience with Davids that you did, No option to contact owners, etc,

It seems he has made this gesture to guests,,,we have heard about two,,.whose reservations are during when the resorts are open but guests don’t want to or can not go,

He wasn’t that helpful for those renters that had reservations during the closure,

This is really counter-intuitive. If resorts are open and the renter decides not to check-in, that's one of the few circumstances that is clearly defined in the original contract... Renter forfeits all funds and owner gets paid the remaining 30% on the day check-in was supposed to occur.

It's strange that David's would be flexible with renters who, according to the terms of their contract, are NOT due a refund, while simultaneously screwing over a LOT of renters who were prevented from checking in due to no fault of their own who, one could argue, ARE due a refund.

 

[Sandisw]

View attachment 497695



This is really counter-intuitive. If resorts are open and the renter decides not to check-in, that's one of the few circumstances that is clearly defined in the original contract... Renter forfeits all funds and owner gets paid the remaining 30% on the day check-in was supposed to occur.

It's strange that David's would be flexible with renters who, according to the terms of their contract, are NOT due a refund, while simultaneously screwing over a LOT of renters who were prevented from checking in due to no fault of their own who, one could argue, ARE due a refund.

View attachment 497696

That is well said! I’m going to be one of those owners whose renters are out of luck if they don’t want to visit in August.

If Davids want to offer them something, great. But it won’t involve me changing names or dates, and I expect to be paid in full.

 

[Mickey009]

I have been keeping my eyes to rent through Davids but I am having second thought about it. Thank you for this link!

 

[dismom58]

One thing I noticed on another thread that is going to complicate this plan of David’s is DVC is not magically bringing your expired points back to life they are issuing new points rumored to be from their own points! These are issued once your points expire which closes the reservation window to a few months Two problems when the renter accepts a new reservation they have to do it in the window allowed by Disney for banked points which is going to be a very crowded window! Secondly you don’t know if David’s will have the points , owners may be fed up with him and walk away, many renters are charging back their credit cards successfully this may help but what about limits on parks! Do you accept a reservation date then find out you can’t go to a park as they are at capacity? This is a massive balancing act he is playing! He probably won’t survive this as a business since his credibility goes away once limited experiences are not what some people will pay for, if too many vouchers request same dates and his points inventory can’t get those dates he now broke his voucher?

 

[Scott C.]

I did remind him I was a frequent renter.... traveling with a nurse and school teacher..

That’s good news! I am in the exact same situation and have been emailing David’s. We go in August, frequent renters, and wife is a nurse. My wife will not go in August. We will not take our kids/family on a plane yet since it’s too dangerous. I’m just hoping for a voucher no chargeback and this post at least brings me some hope. I was planning on renting again at a different time but just wanted to wait until it was safer to travel.

 

[yankeesfan123]

This is incredibly encouraging to me!! I am booked for the week before the parks opens and have been consistently asking for a rebook option. I hope to be offered the same deal. (And will continually ask until I am given it, now that I know it exists)

Be careful on the rebook option (if offered). I very much preferred this option before yesterday, but given all the news with the cancellations of FP and dining reservations for the foreseeable future, rebooking 6 months or 11 months in advance might not be far enough to have a “normal” vacation. The voucher is good for 36 months (if David’s survives that long). Both options have their risks but it’s better than losing all the money.

 

[Dentam]

I am shocked. David’s offered to reach out to the owner to rebook if possible OR issue a voucher.

Even though my dates are in August and the resort and parks will be open.

I’ve been very critical of David’s here. And I’m aware of the downsides of the voucher. But they did not have to do this and could have just kept my money. I am shocked.

Wow, this is great news! I have a rental for Labor Day week and don't want to go with all of the changes taking place and the lack of a vaccine. I would love to just rebook for next year and your post here has given me hope!

 

[Dentam]

If Davids want to offer them something, great. But it won’t involve me changing names or dates, and I expect to be paid in full.

That seems like a pretty harsh line to take since it wouldn't take much effort to change names or dates for people who are trying to err on the side of caution for their own health and the health of others. But to each their own I guess.