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mollymeaux

Earning My Ears
Joined
Dec 27, 2012
Messages
29
Making my reservation for 8, but I'm not sure one of the adults will be able to attend. Will I be able to get a refund for that one meal?
 
You'll need to modify the reservation in advance.
 
And as long as I modify within 24 hours I should be ok, right? I've seen info on cancelling, but can't find much on changing. Don't want to lose our table. Thanks!
 
I've had to make some changes to our party number and I highly recommend calling and just asking them to remove people. Don't cancel and try to rebook! Just call, way easier.
 

When you call, make it very clear that you want to modify the reservation and not cancel it. You might need to speak with a supervisor because some reservationists will want to cancel and re-book since that is the easiest way to change the party size. You do NOT want to cancel and re-book because in the brief time between canceling and re-booking someone else may snap up the reservation and then you would be without a reservation. If the castmember wants to do this ask for a supervisor or hang up and call again.
 


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