Hoping this changed. I was trying all day to sign up for
das and finally got a lady and was almost done with the process and lost the connection. It was after hours then but I had her on chat. She was really nice and asked her lead what she could do if anything but since she didn’t get my picture I have to check in at city hall. She said “I am going to leave a note on your ticket explaining what happened today. When talking to a Guest Relations cast member please let them you have what is called a 'Magic File' so they are able to look at my notes!” I wasn’t mean Or nasty to her