Cool! The magic of Disney strikes again!

[JerseyJanice]

Without going into all the gory details, my sister had some trouble over a fishing excursion her husband was supposed to take during our trip in June.

She disputed the charge with Disney, but the credit card company more or less told her she was wrong and would have to pay. So she did.

Well, she just heard back from Disney and not only did they credit her card back with the disputed amount, they also credited her for the phone calls she made trying to straighten things out AND (get this!) promised to mail her $100 in Disney money.

She was very happy! The CM she spoke to asked if she’s planning to come back soon. She (she’s so cool) told her, "well, I’m not so sure about my husband and me, but my sister and nephew are dying to come back, so you may be seeing the three of us before long."

Yay! Now if only we can get there...

 

[tater bug]

 

[helenabear]

That was so nice of Disney to do all that for them (the phone bill credits and especially the Disney Dollars)

 

[glo]

I am glad they got things fixed to their satisfaction.

 

[cotye]

Great to hear!

 

[Doctor P]

Glad it worked out so well. That is great to hear.

 

[JerseyJanice]

My sister and I want to do a short trip with just us and my son. We love our husbands dearly, but they aren't the park goers that we are. They just drag us down, and then we don't get to see or do as much as we want.

In that vein, maybe we should leave DS home too! He likes the pool at the resort more than the parks. I don't know if I'd have the heart to leave him home, though, while I'm at WDW.

 

[Dan Murphy]

Disney makes good, again.

 

[antnee]

Glad they settled that for you

 

[caitycaity]

yay disney!

 

[nativetxn]

I'm so glad that Disney did the right thing. Hope you can plan a trip soon