Hi Everyone!
I was trying to add a day on to the beginning of our trip the other day and the CM I spoke to (from Kansas) told me there was no availability (June 29-July 6th). While I was on the telephone she said "OH, I SEE YOU ARE A CONTEST WINNER".
Much to my delight, I asked, "WHAT CONTEST DID I WIN?" She tried to look and even put me on hold to speak with Guest Relations but did not come back with an answer. Only thing she could tell me is that it is upon check in. Has anyone ever heard of this???? I guess I would like to know but it will be fun to be surprised!!!
I was looking to add a day on at the beginning of our trip. We are scheduled to arrive on June 30th at POP but are actually arriving on June 29th in the evening. I have secured reservations at an off sight hotel but thought it would be easier for the children, (DS12, DD8, DD7 and a friend of my DS, DFriend 11) to stay on site rather than change rooms the next day. Any suggestions would be appreciated. Also, any comments regarding the "CONTEST WINNER" would also be great.
Any one else staying at POP June 29-July 6????? Would be happy to meet friends for the children to swim with..........
I was trying to add a day on to the beginning of our trip the other day and the CM I spoke to (from Kansas) told me there was no availability (June 29-July 6th). While I was on the telephone she said "OH, I SEE YOU ARE A CONTEST WINNER".
Much to my delight, I asked, "WHAT CONTEST DID I WIN?" She tried to look and even put me on hold to speak with Guest Relations but did not come back with an answer. Only thing she could tell me is that it is upon check in. Has anyone ever heard of this???? I guess I would like to know but it will be fun to be surprised!!!
I was looking to add a day on at the beginning of our trip. We are scheduled to arrive on June 30th at POP but are actually arriving on June 29th in the evening. I have secured reservations at an off sight hotel but thought it would be easier for the children, (DS12, DD8, DD7 and a friend of my DS, DFriend 11) to stay on site rather than change rooms the next day. Any suggestions would be appreciated. Also, any comments regarding the "CONTEST WINNER" would also be great.
Any one else staying at POP June 29-July 6????? Would be happy to meet friends for the children to swim with..........


Of course they didn't have anything available so I told the CM I would try back. Fifteen minutes later she called back
only to tell me she had deleted the park tickets from our reservation. (Keep in mind these are already paid for.) As she tried to add them, the price kept changing to lower than what I had initially paid. Of course I asked her if I could have the tickets at that rate to which she replied yes and I will credit the difference to your outstanding room balance. She said it would take some time but needed to get in touch with Guest Relations and would call me back. I waited 1 1/2 hours so I called back only to be transferred to Guest Relations. The person I spoke to there said the CM was incorrect and that they would not honor the verbal quote from the CM (a $550.00 difference).