Condom in bed..

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Sorry this happened to you. It's unsanitary and unacceptable.

The employees at Pop are pretty pathetic for allowing this to happen. It's not as if we're talking about dust behind the tv. It's a condom in a bed. Housekeeping isn't even changing the sheets over there.

If the person was staying at a deluxe some of the responses would be very different. But since it's Pop I guess you aren't supposed to have expectations and just be happy you're on Disney property.
 
My response would not change if the OP was staying at the Poly.

And in my experience most of the CMs at the Pop are pretty terrific.
 
Wow, 2 days and 10 pages since the OPs last post in this thread. Threads like these really take on a life of their own.
 

Sorry this happened to you. It's unsanitary and unacceptable.

The employees at Pop are pretty pathetic for allowing this to happen. It's not as if we're talking about dust behind the tv. It's a condom in a bed. Housekeeping isn't even changing the sheets over there.

If the person was staying at a deluxe some of the responses would be very different. But since it's Pop I guess you aren't supposed to have expectations and just be happy you're on Disney property.

Why would you say this? Many of us have stayed in all levels of resort and enjoy them. I have high expectations for any hotel or motel I stay at, regardless of price.
 
Housekeeping isn't even changing the sheets over there.
I would guess, as others have stated in this tread (including someone who once worked in the hotel industry), that the room was checking into the system as clean by mistake.

A few years ago, I was given a room (at an mid-level brand that has never failed me before) that was disgusting. We walked into the room and the TV was on, bed crumpled with pillows on the floor, and the bathroom (which was immediately to our right as we walked into the room) was absolutely horrifying and disgusting (unflushed toilet). Very obviously, IMO, the room wasn't cleaned and was improperly put into their system as ready for guests. I probably could have talked the manager and asked for compensation, but I just asked for another room. The new room was spotless, and as it was late at night, we crashed and didn't think twice about the other room. We were only staying one night, or I probably would have tried to get that first night comped. I think the OP here absolutely deserves restitution...but I would not say that her room is indicative of Mousekeeping trends at Pop.
 
I posted this on my Fb and I was told to go here and see if you guys had any advice on how to proceed/contact..

Our terrible stay at Pop Century started after checking in I walked into the restroom of our resort to underwear behind the toilet and a squashed roach. There were two other roaches that went running when I turned the light on. The bathtub was also filled with water with a box inside. I immediately walk to the front to speak to a manager. He compensates half a night and we agree that housekeeping will deep clean in the room tomorrow since it was so late and my kids were ready for bed. We all get in bed and my husband pulls the second cover off the beds and there's a condom. THE SAME BED MY KIDS WERE IN. Can you say PISSED. I demanded a new room at a different resort. Its pouring down raining at 10:30 at night we FINALLY got in the taxi with our 9 bags and three kids They send us to Port Orleans in a Mears Taxi. I'm pissed because my kids don't have car seats but we got here. Port Orleans then assigns us a room at the VERYYYY back of there expansive property that we had to walk in the dark with sleepy kids. And to put the icing on the cake at 11:30 at night the bell service for our luggage just tried to tell me it was going to be an hour for our luggage.

Disney also said they weren't roaches but something like roaches that goes after water (probably the water left in the tub) but that it shouldn't have been dead in the floor. Something palm ‍♀️ but I say ROACH.

It's now 12 and I am STILL waiting for the luggage.

So, in other words you mistakenly got a room that wasn't cleaned and you let your kids get into a bed that someone else slept in?

Is school out already?
 
You can have bad housekeeping at any hotel. We actually had a broken off syringe needle in one of our beds at CR a few years back. I have also checked in to BC to find a huge bag of garbage left in the middle of the floor and M&M's all over the floor. I was staying solo at POFQ once and they never changed the sheets. I knew this because I accidentally splashed a couple drops of soda on the sheet the first night, and those two drops were still there six nights later. So I switched over to the other bed in the room just to have clean sheets. I hope both beds got changed after I left! But I have also stayed at all these resorts and had excellent housekeeping as well. That's one reason I go check out the room before I bring in any luggage. I want to do my bedbug check and cleanliness check first.
 
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