Wow!!! I received a call yesterday AM and my 13 yo answered the phone. I heard him say, "Yes, I'll get her"....hmmmm who's calling me at 7:30 am Alberta time??? I awnser
Me: "hello?"
Them: "Good Morning, this is Sammy Duvall's watersports company at the Contemporary Resort"
Me: "Oh!! Hello!!" ****thinking they are confirming something for our future trip*****
Them: "We see that you have parasailing booked for today, and we are just calling to tell you it's been cancelled as it is too windy today"
ME: ***SHOCKED!!!**** "Ummmm, that may be a little hard for me to get down there, not that I wouldn't love to be in Florida right now, but I am in Alberta, Canada and don't think I'll be getting there any time soon!"
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Let's just say I was confused! I DID book parasailing through the IPO at AKL for AUGUST 25th, not February!!!! Imagine if it hadn't been windy and they hadn't called me to "cancel" ....I might not have realized the mistake until much later and my Credit card would have been charged for a "no show"
Thank goodness, the error was found and I was able to make them aware of this glitch with booking my plans! Robert in the IPO office told me he'd look into what happened with the booking error, but so far I have not heard anything back from him yet. I will probably write Don a message tomorrow to make sure the confusion was all cleared up. Don was originally booking our plans, then I think they got passed to someone else when he was on days off, thus the confusion.
Kind of funny in retrospect, but could have been a nightmare having to wait for a refund on my CC if this had not been a windy day and cancelled!!!

Me: "hello?"
Them: "Good Morning, this is Sammy Duvall's watersports company at the Contemporary Resort"
Me: "Oh!! Hello!!" ****thinking they are confirming something for our future trip*****
Them: "We see that you have parasailing booked for today, and we are just calling to tell you it's been cancelled as it is too windy today"
ME: ***SHOCKED!!!**** "Ummmm, that may be a little hard for me to get down there, not that I wouldn't love to be in Florida right now, but I am in Alberta, Canada and don't think I'll be getting there any time soon!"

*******************************************************
Let's just say I was confused! I DID book parasailing through the IPO at AKL for AUGUST 25th, not February!!!! Imagine if it hadn't been windy and they hadn't called me to "cancel" ....I might not have realized the mistake until much later and my Credit card would have been charged for a "no show"

Thank goodness, the error was found and I was able to make them aware of this glitch with booking my plans! Robert in the IPO office told me he'd look into what happened with the booking error, but so far I have not heard anything back from him yet. I will probably write Don a message tomorrow to make sure the confusion was all cleared up. Don was originally booking our plans, then I think they got passed to someone else when he was on days off, thus the confusion.
Kind of funny in retrospect, but could have been a nightmare having to wait for a refund on my CC if this had not been a windy day and cancelled!!!

