Computer Problems

[wahoomedic]

I had just called MS to book our final two days and MS said their computers are down and they don't know when they will be back up and running. This is not the day to have computer problems.

 

[wahoomedic]

Just called back to MS. They are now telling members to call back tomorrow for any reservations.

 

[Firefighter Mickey]

It's most likely the SQLSlammer worm.

 

[luckytso]

MS is saying that even if the computer problem is fixed, they will not allow anyone to book any ressie until tomorrow.

 

[Mattsmom]

Got the same info. when I called. I'm waiting to book my last 2 days on Christmas res.

 

[DVC'96]

I'm waiting to book my last 2 days too! I guess that week before Christmas is going to be busy! I'm glad they are not taking reservations today. At least it makes it fair to everyone. But I'll feel better when my trip is booked.

 

[PamOKW]

Wow....I guess they're having a bad Monday. Tomorrow should be a VERY busy day! Thanks for the heads up on this one!

 

[Regina]

All of Disney's computer reservation systems are down due to the virus threat. It's certainly nothing that they have control over, and I think it's commendable when they take pre-emptive action.

Let's hope that they're up and running, and virus free, soon.

 

[Firefighter Mickey]

Considering that the fix for the software issue that the worm is exploiting has been available for 6 months, I would hardly call the current situation taking pre-emptive action. More like incompetance in action.

Who the heck needs terrorists when we can wreak havoc by ourselves.

 

[vbfamily]

Firefighter Mickey

Exactly! There were plenty of things companies could do so they wouldn't fall victim to this worm. You would think a company like Disney would know better.

 

[cindy_k]

Yep... their phone system now has a recorded message that reservations is closed today for computer problems.

It also says that they will be open tomorrow with extended hours to 7pm.

And of course they are sorry for the inconvience.

Sigh... I wanted to book my room today. Well at least I got to book my airfare. Delta doesn't seem to be having any problems.

Cindy in NY

 

[RweTHEREyet]

I can't get into DisneyStore online either.

 

[Luvdisney]

Cruise line ressie/booking site and the Disney world booking site on the Disney.com page is offline as well. Message on the site says they are down for upgrades.

 

[DVC-Don]

I called MS & WDW-DINE. I was told all the systems are down due to the virus. My banks ATM's up here are also down.

 

[Happy Birthday Cat]

This happened once last year when we were making our New Year's reservations. Does anyone else remember that? They did the same thing and closed off all reservations until the next day.

HBC

 

[EmptyNester]

It's not just reservations - I couldn't pay my dues today, either...hope they have it fixed soon, we leave for WDW on Sunday!

- Sharon

 

[ncligs]

Originally posted by dvcreg
All of Disney's computer reservation systems are down due to the virus threat. .

 

[Luvdisney]

They are back up now.