I've taken it twice,the bus I believe picks up at Sea World and a few other hotels.Both times I took it were from the last hotel it picks up,Maingate Lakeside on 192 near Sherbert rd.It picks up from that location at 9:40am goes west on 192 to the 429 expressway where it then turns west on I-4.It'll get you to the gate at Busch Gardens just before 11:00am if traffic is fine.It then leaves at 7pm,the bus driver will tell you to be on the bus between 6:30-6:45pm.The first time I took it it left at 6:55 since it had everybody on board,on the last trip however they were missing someone and he waited until 7:20 and left without them.They will put on a movie on the bus to keep you entertained and even a little Busch Gardens video about 5 minutes before arriving.I always have my car when I'm in Orlando but I like taking the bus,I prefer to drive home from Orlando than from Tampa and even tipping the driver $10 it saves me some money in gas.Overall it's a good service to get you to BG.