BRDisney
Mouseketeer
- Joined
- Apr 24, 2010
- Messages
- 149
We are a family of four, Me, DW, DD11 and DD9. We are staying in AKL for 4 nights in july/17. We first booked a Bulk Bed with Savanna view. Then, we got a discount and upgraded to Club Level. But the Club Level doesn't have a Bunk Bed guarentee option for the reservation. I e-mailed the Club Level service and the response was that they noted my request but that the bulk bed was not guaranteed. For me the bulk bed is more important than the Club Level. Our girls can't sleep on one queen bed together and they will love the fun of the bulk bed. Do you think I risk waiting for the day of check-in as Club Level guest or should I downgrade now?

) and I booked what I wanted, which was CL. I had to call to make the switch as I can't do changes online for some unknown reason. I told the CM to please put bunk bed room as our 1 and only request. We did get a bunk bed room. It was even ready early, which was a nice bonus but we would have been happy just to get the bunk bed room. I tried at the time to find out how many bunk bed rooms they have but never did figure it out. The CM didn't know either