Not sure where to post this, but needed to get it out. I have the Chase Visa for Disney reward points and have never been more UNSATISFIED with the customer service they have provided over the last 2 years.
I was stripped of my promotional rate for my Disney Cruise because I paid my bill ONTIME, and am now being charged for the finance charges. Long story, but the bottom line is that Chase customer service is 100% opposite of Disney customer service, and Disney should disassociate themselves with Chase for this very reason.
The people are so rude, you would be shocked.
I hope someone who has anything to do with this subject hears my complaint!!
Thanks for letting me rant!
I was stripped of my promotional rate for my Disney Cruise because I paid my bill ONTIME, and am now being charged for the finance charges. Long story, but the bottom line is that Chase customer service is 100% opposite of Disney customer service, and Disney should disassociate themselves with Chase for this very reason.
The people are so rude, you would be shocked.
I hope someone who has anything to do with this subject hears my complaint!!
Thanks for letting me rant!