Changes to table service dining cancellation policy starting 10-26

[MELSMICE]

Just read on Twitter: (I am glad this is being changed)

http://www.wdwmagic.com/Resorts/Wal...-the-requirment-of-credit-card-guarantees.htm

Changes to table service dining cancellation policy as Disney expands the requirement of credit card guarantees
Oct 11, 2011

Disney are making a significant change to the reservation cancellation policy for some of the most popular restaurants at Walt Disney World. It has been a frequent complaint with guests that they are unable to dine at restaurants due to unavailability, that is in many cases caused by other guests making reservations and then not attending.

Starting on October 26 2011, guests will be required to provide a credit card in order to make a reservation for signature dining restaurants across the Walt Disney World property. In the event that a cancellation is not made at least one day in advance, the credit card on the reservation will be charged $10 per person.

Signature restaurants requiring the credit card guarantee:
• 1900 Park Fare
• Akershus Royal Banquet Hall
• Artist Point
• California Grill
• Cape May Café
• Chef Mickey’s
• Cítricos
• The Crystal Palace
• Flying Fish Café
• The Garden Grill
• Hollywood & Vine
• Jiko – The Cooking Place
• Le Cellier Steakhouse
• Narcoossee’s
• ‘Ohana
• Tusker House Restaurant
• The Hollywood Brown Derby
• Victoria & Albert’s - $25 per person
• Yachtsman Steakhouse

Some restaurants are pre-paid lcoations, and these will continue to hold the full pre-paid amount in the event of failing to cancel within one day in advance. These restaurants are:
• Cinderella’s Royal Table
• Disney’s Spirit of Aloha Dinner Show
• Hoop-Dee-Doo Musical Revue
• Mickey’s Backyard BBQ

Reservations can be cancelled at any table service restaurant podium, at a special number of 407-WDW-CNCL, at www.disneyworld.com/dining, or at any guest relations or resort front desk.

 

[notnothin]

Just read on Twitter: (I am glad this is being changed)

http://www.wdwmagic.com/Resorts/Wal...-the-requirment-of-credit-card-guarantees.htm

Changes to table service dining cancellation policy as Disney expands the requirement of credit card guarantees
Oct 11, 2011

Disney are making a significant change to the reservation cancellation policy for some of the most popular restaurants at Walt Disney World. It has been a frequent complaint with guests that they are unable to dine at restaurants due to unavailability, that is in many cases caused by other guests making reservations and then not attending.

Starting on October 26 2011, guests will be required to provide a credit card in order to make a reservation for signature dining restaurants across the Walt Disney World property. In the event that a cancellation is not made at least one day in advance, the credit card on the reservation will be charged $10 per person.

Signature restaurants requiring the credit card guarantee:
• 1900 Park Fare
• Akershus Royal Banquet Hall
• Artist Point
• California Grill
• Cape May Café
• Chef Mickey’s
• Cítricos
• The Crystal Palace
• Flying Fish Café
• The Garden Grill
• Hollywood & Vine
• Jiko – The Cooking Place
• Le Cellier Steakhouse
• Narcoossee’s
• ‘Ohana
• Tusker House Restaurant
• The Hollywood Brown Derby
• Victoria & Albert’s - $25 per person
• Yachtsman Steakhouse

Some restaurants are pre-paid lcoations, and these will continue to hold the full pre-paid amount in the event of failing to cancel within one day in advance. These restaurants are:
• Cinderella’s Royal Table
• Disney’s Spirit of Aloha Dinner Show
• Hoop-Dee-Doo Musical Revue
• Mickey’s Backyard BBQ

Reservations can be cancelled at any table service restaurant podium, at a special number of 407-WDW-CNCL, at www.disneyworld.com/dining, or at any guest relations or resort front desk.

I applaud this change!

 

[lauralong81]

finally! I just hope it's still easy to make an ADR online with the new policy, hopefully you don't have to re-enter CC info everytime you make a ressie.

 

[disneymagicgirl]

I hope this helps!

 

[Mad Hattered]

It's about time!!! At least it will cost the inconsiderate ADR hogs some cash now!

 

[ScoJo15]

This is awesome!! I noticed it's only covering those restaurants on the Dining Plan (Bistro is not on this list and not on the plan).

Should make some previously hard to get ADR's a little more accessible.

Will the hardcore dining plan lovers object to this policy? I'd love to see the differing point of views.

 

[Cafeen]

Don't know if much of the copy came from Disney or was written by WDWMagic crew, but it's a bit strange.

First off, not all the restaurants are signatures like the author writes. Secondly, all of the ones that were pre-existing are now listed as "one day" where they used to be two. Are these two unmentioned changes?

Would prefer to see the original Disney source as this could fundamentally change quite a few things. Not that I doubt the veracity of the original article, but it does open up a couple questions. Namely, does the use of "Signature" in the article mean that all of the character meals are 2 TS now? Or should the article read "Signature and Character Experiences" (my guess is on the 2nd, and that the pre-paid experiences are still 2 days at least).

 

[Mad Hattered]

Don't know if much of the copy came from Disney or was written by WDWMagic crew, but it's a bit strange.

First off, not all the restaurants are signatures like the author writes. Secondly, all of the ones that were pre-existing are now listed as "one day" where they used to be two. Are these two unmentioned changes?

Would prefer to see the original Disney source as this could fundamentally change quite a few things. Not that I doubt the veracity of the original article, but it does open up a couple questions. Namely, does the use of "Signature" in the article mean that all of the character meals are 2 TS now? Or should the article read "Signature and Character Experiences" (my guess is on the 2nd, and that the pre-paid experiences are still 2 days at least).

I thought the same thing when I saw Cape May on there.

 

[LockShockBarrel]

I see people misunderstanding and thinking they need to pay an additional $10 for these places or having a cow if by chance they accidently charged. I also see a few people calling shananigans because they like to make several ADRs, but I don't think a lot of people do that. Could be wrong though... I think it's a great idea.

 

[Steph2527]

I understand where Disney is coming from with this new policy. And generally speaking, I dont have a problem with it. I think it will make some of the hard to get ressie's, a little easier to snag. On the other hand, what if a sickness is to blame, if someone isn't feeling well enough to make one of our reservations? While this has happened to us before,we cancel the ADR as soon as possible, but sometimes it isnt 24 hours before. It's just the 2 of us, and if one is a little under the weather, the other will just grab some QS at the resort. I'm wondering if this policy will have some kinks to be ironed out?
All in all, I think this new policy will be great, for those (clearly not DISers!!) that aren't considerate of others by canceling a ressie that you know you do not need/will not use. We will see! I look forward to seeing how this will play out once in effect!

 

[Cafeen]

Another observation. If I don't have a CC, or I simply do not wish to give it out except in an emergency, I am now excluded from ALL sigs and character meals. That's not something that I can get fully behind.

Previously, there would be a few experiences that I'd have to skip, but now it's all of them (under these two categories). Not sure how well that's going to fly with some people. I can't imagine if they did it to all TS (like someone suggested in the ADR subforum thread), it would really drive attendance down, making it impossible to get an ADR at some places, as they'd have to shut down (worst case scenario here).

Personally, with just Sigs and Character Meals, I'm ok with that, but that's about as far as I'll be ok with (well, the addition of the super-populars too, like 'Ohana dinner, Le Cellier Lunch, etc). If they went any more, you can bet that my dining money would be spent over at the Swan & Dolphin as well as Publix and some of the CS locations. My trips would also be shorter, as I can only eat CS style stuff for so long.

That's just me though, I agree it will be interesting to see how this pans out. I just like pointing different things out

(And I totally don't agree with people being excluded based on credit rating or being forced to use their CCs over the phone or internet. While I don't mind it so much, there are others who do.)

 

[MusicMouse]

I wonder if this will apply if you already have ressies at these places...

 

[AmyBeth68]

Another observation. If I don't have a CC, or I simply do not wish to give it out except in an emergency, I am now excluded from ALL sigs and character meals. That's not something that I can get fully behind.

Considering the cashless society that we are truly becoming, it's hard to imagine somebody being able to plan a WDW vacation without a credit card.

 

[MikeOhio]

Considering the cashless society that we are truly becoming, it's hard to imagine somebody being able to plan a WDW vacation without a credit card.

This. 99.9999999% of people going to disney have a credit card.

 

[Colleen27]

Another observation. If I don't have a CC, or I simply do not wish to give it out except in an emergency, I am now excluded from ALL sigs and character meals. That's not something that I can get fully behind.

Previously, there would be a few experiences that I'd have to skip, but now it's all of them (under these two categories). Not sure how well that's going to fly with some people. I can't imagine if they did it to all TS (like someone suggested in the ADR subforum thread), it would really drive attendance down, making it impossible to get an ADR at some places, as they'd have to shut down (worst case scenario here).

Personally, with just Sigs and Character Meals, I'm ok with that, but that's about as far as I'll be ok with (well, the addition of the super-populars too, like 'Ohana dinner, Le Cellier Lunch, etc). If they went any more, you can bet that my dining money would be spent over at the Swan & Dolphin as well as Publix and some of the CS locations. My trips would also be shorter, as I can only eat CS style stuff for so long.

That's just me though, I agree it will be interesting to see how this pans out. I just like pointing different things out

(And I totally don't agree with people being excluded based on credit rating or being forced to use their CCs over the phone or internet. While I don't mind it so much, there are others who do.)

There's an easy way around that, though - practically every drugstore, mega-store, and grocery has some sort of pre-paid CC option available for purchase for a nominal fee. Someone who doesn't have a credit card and/or doesn't want to give out their debit or credit card information online/over the phone could spend $5 and have a disposable CC number for guarantees that would have zero potential fraud liability because the available balance is strictly limited to whatever you deposit to "load" the card.

 

[Lehuaann]

Don't know if much of the copy came from Disney or was written by WDWMagic crew, but it's a bit strange.

First off, not all the restaurants are signatures like the author writes. Secondly, all of the ones that were pre-existing are now listed as "one day" where they used to be two. Are these two unmentioned changes?

Don't know if much of the copy came from Disney or was written by WDWMagic crew, but it's a bit strange.

First off, not all the restaurants are signatures like the author writes. Secondly, all of the ones that were pre-existing are now listed as "one day" where they used to be two. Are these two unmentioned changes?

Would prefer to see the original Disney source as this could fundamentally change quite a few things. Not that I doubt the veracity of the original article, but it does open up a couple questions. Namely, does the use of "Signature" in the article mean that all of the character meals are 2 TS now? Or should the article read "Signature and Character Experiences" (my guess is on the 2nd, and that the pre-paid experiences are still 2 days at least).

Cafeen, I posted the following on another thread at 10:31 pm.

Interesting. The current cancellation policy is 24 hr for pre-paids and 48 hr for cc guarantees. However, if correct, it appears to be changing to 24 hr across the board.

Also, the use of 'signature restaurant' for places such as CM and H&V, compared to what's currently listed as signature, is very strange.

I sware I didn't read your post until now.

 

[Dis_Yoda]

Good. I like this change.

 

[havoc315]

Another observation. If I don't have a CC, or I simply do not wish to give it out except in an emergency, I am now excluded from ALL sigs and character meals. That's not something that I can get fully behind.

Previously, there would be a few experiences that I'd have to skip, but now it's all of them (under these two categories). Not sure how well that's going to fly with some people. I can't imagine if they did it to all TS (like someone suggested in the ADR subforum thread), it would really drive attendance down, making it impossible to get an ADR at some places, as they'd have to shut down (worst case scenario here).

Personally, with just Sigs and Character Meals, I'm ok with that, but that's about as far as I'll be ok with (well, the addition of the super-populars too, like 'Ohana dinner, Le Cellier Lunch, etc). If they went any more, you can bet that my dining money would be spent over at the Swan & Dolphin as well as Publix and some of the CS locations. My trips would also be shorter, as I can only eat CS style stuff for so long.

That's just me though, I agree it will be interesting to see how this pans out. I just like pointing different things out

(And I totally don't agree with people being excluded based on credit rating or being forced to use their CCs over the phone or internet. While I don't mind it so much, there are others who do.)

Cafeen my friend... What century are you in?
Virtually anyone who goes on a Disney vacation and eats at a Disney restaurant has a credit card or, at a minimum, a debit card (which can act as a cc). Restaurant credit card guarantees are nothing new to the world. And certainly, giving your cc information over the phone or Internet is not new. I'd wager that 99.9% of Disney travelers have used their cc over the phone or Internet before.

Yes, some people may think twice about making reservations now. But that's due to fear of the cancellation charge, not fear/inability to use a credit card (or debit card). Heck, if someone really has absolutely no such card, they can simply buy a $100 visa gift card, and use that.

 

[kamik86]

I like this change.

Even with the case of illness I really wouldn't be too upset if I had to cancel that day and got charged $20 for two of us. The most I could see ever being an issue is $30 (child of a couple is the one sick) after that some of the people could still go. Also unless they changed it when I had a reservation for 3 and only my mom and niece ended up going (our party of 9 split between 3 places that day) they didn't charge me $10 for the missing person.

 

[Mom23Disneybelievers]

Great News!!