Having been in banking for 22 years (yikes - has it been that long??) here's a couple of tips from someone who has accepted customer coin:
1) Call around. each bank will have their own rules. At our bank we count coin for any customer free of cgarge, but some of our branches do not have a coin counter. They can only take a small amount in and they have to hand count it.
2) Check on their policy of accepting hand rolled coin. In all if the banks I have worked at (three so far) none of them would accept hand rolled coin. I have seen too many people bring in rolls of slugs instead of quarters. If our customers bring in hand rolled coin, we break the rolls in to a bag before counting it.
3) please remember that the tellers will have to lift the coin container to waist level to count it. If you have large, heavy containers please split them so they are easily handled. Some of our tellers can't lift more than 35 pounds, so if heavy containers come in, they have to go look for some one to help them. It's easier for you too. If you don't have any extra containers, ask for some of the canvas banks that the banks use to paskage money. They also work great for coin.
4) Think about what kind of container you are using. Lots of people use the large, 5 gallon water bottles. If full, they're very heavy and the coin doesn;t want to come out. (Think about getting money out of a piggy bank - we stans there and shake the bottle and one or two coins at a time come out. AARRGGH!)
5) PLEASE "police" your coin. Banks will not accept "mutilated" coin that is mangled or bent. In addition, some of the things that I have foind in coin orders range from the truly gross (someone's toe nails) to strange (a "joint") to valuable (a gold wedding ring). There have also been broken peices of glass and razor blades which pose a danger to the bank teller.
All that being said, most community banks will do this as a service for their customers. We get at least three customers a day doing this exact thing. Just part of our job. It's great when you see a child bring in his coins for his first savings account and we walk him through the entire process. Keep saving and if your bank can't count your coin, find one that can and have a great trip.
