njmousefest
Help! My Family is addicted to Disney!
- Joined
- Jan 13, 2015
- Messages
- 172
Over the weekend, United changed the time on my 2:00 pm flight out of tampa to 3:45. Not too thrilled as this would put us in an airplane through the kids' dinner time and landing at 7:00 pm.
I called United and explained the situation. They said since this change considered a major time change (more than 90 minutes) I could change the flight without paying any fees. Now we are on a 12:30 pm out of orlando instead of tampa, but that time works much better.
In the end, not all customer service from the airlines isn't dead (yet)...
I called United and explained the situation. They said since this change considered a major time change (more than 90 minutes) I could change the flight without paying any fees. Now we are on a 12:30 pm out of orlando instead of tampa, but that time works much better.
In the end, not all customer service from the airlines isn't dead (yet)...