Is this the one off of Poinciana Blvd.? If so we checked out of our unit after day two of a seven day stay.
Unit we were given looked nothing like the model we were shown beforehand (when asked to view type of room we'd be staying in). Model shown was beautiful with large bright kitchen, dining and living room, nice bedrooms and great bathroom with jacuzzi tub all on one floor.
Unit we were given was a two story with cramped, dark kitchen, dining and living room all on first floor with two bedrooms upstairs sharing the one bathroom. Very dark upstairs, no TV in second bedroom. A/C vent coming off wall with I think mold or something coming out of it.
There is no balcony, just a window to look out of. We had a pool/dumpster view. And guess what, at 1:45 a.m. the first night we were there, the garbage trucks came collecting from said dump. Yes, that's right - 1:45 a.m.. Then wasn't able to go back to sleep until 4:00 a.m.
We had to sweep and vaccuum unit when we checked in because it wasn't cleaned very well. The second night there I got up from the dining room table (was in my bare feet) and apparently there was broken glass there from the previous stay or so that wasn't vaccuumed up very well. Sooooo, I got glass in my foot that I couldn't get out and had to end up going to an urgent care nearby for the doctor to numb my foot (with a needle in the cut itself! - hurt like hell) at any rate, she was able to get out the five pieces of glass that were stuck in my foot and even though they were small, felt the size of a boulder when I walked. I normally wouldn't take time out of my vacation to try to visit an urgent care but it was either that or limp around Disney World with glass in my foot for the next six days.
Pool near our unit was just a plain rectangular concrete pool, nothing special about it (read boring).
We checked out hurriedly on the morning of the third day (after trying to find a different room at Celebrity Resorts or anywhere in Orlando through Interval International but was told everything was booked) to go to Port Orleans Riverside for 4 more days. (Luckily my dad had annual passes and got a decent rate).
Once we got checked in to Port Orleans I called Interval and let them know our stay was pretty unacceptable and was given our timeshare week back and our exchange fee we paid to stay at Celebrity Resorts with no questions ask, so I wonder if they've gotten similar complaints. Also, when I checked out of there, I asked to speak to a superviser/manager and the girl at the front said she was a superviser. I told her of everything that went on and she kind of cringed and apologized when I listed the complaints but nothing else was really said.
I normally don't complain when I stay places if there are problems, but to me everything added up together there kind of pushed us over the edge.
At any rate hope this helps you some in making a decision.