CC# now different from when flight booked... problem?

[Northstar]

Hi. I know I'll get a quicker better reply here than if I try to battle with the airlines customer service, so here's my question...

I booked and paid for flights on a credit card, then my credit card number changed... the old CC# is gone, kaput, no longer valid.

Is this going to be a problem if I try to check in for the flights at a kiosk at the airport (you know how they ask you to insert the CC you booked with into the machine to start? Will it spit me out and tell me to go to an agent, thus slowing us down?)

Is this going to be a problem if I check in online within the 24-hour-in-advance window? I can't remember if they ask you to put in your CC# for online checkin, and if they do, whether it's just an ID verification or whether they actually check whether the CC is still valid.

Anybody have experience? Please, I'm hoping against hope that I don't have to deal with that darn customer torture... scuse me, I mean customer service... phone line! Thanks!

 

[candizfan]

Get a frequent flyer card for the airline instead. I don't like putting my credit card in the kios.

Also, when I travel on business, it is not my card that paid for the ticket. I instert my membership card and never have an issue.

I think you can enter your reservation number after you put in a different credit card since I have paid for my sister's tickets with my card and she has put her credit card into the machine. We have not had any problems.

Good luck.

 

[OntFamily]

The kiosk doesn't check the CC number, but the name that is encoded on the magnetic strip (and matches it with the reservation). Any CC will work.

 

[Wazzo]

The kiosk doesn't check the CC number, but the name that is encoded on the magnetic strip (and matches it with the reservation). Any CC will work.

This is true... I remember having an agent help us with the machine last September, and he said even a grocery store reward card can work!

 

[Northstar]

Thanks! That's reassuring and it makes sense... why should they care whether you still have the CC, they already got their money.

I have a loyalty-program card for this airline so that should work. Plan B... I'm gonna try my library card, just to find out if it works!

 

[MaryannF]

I have a loyalty-program card for this airline so that should work. Plan B... I'm gonna try my library card, just to find out if it works!

I don't think a library card will work because your personal information is not encoded on the card. The library card has a barcode on it. When the barcode is scanned into the library system your public library uses the barcode number brings up your patron record. If you scan that barcode anywhere else it just gives a series of numbers that don't mean anything.

 

[Northstar]

I don't think a library card will work because your personal information is not encoded on the card. The library card has a barcode on it. When the barcode is scanned into the library system your public library uses the barcode number brings up your patron record. If you scan that barcode anywhere else it just gives a series of numbers that don't mean anything.

You know, that's how I always thought my CC and bank card worked too... that my personal info isn't on the card, it's in the database that my card links to, and the card-reader-machine can contact that database. I guess the point is that the library card isn't linked to any system that the airport kiosk/online checkin is linked to? Then why would a grocery store card be good?

Well, curiosity killed the cat! All I really need to know is whether I'm going to have a problem, and it looks like I'm good to go.