Okay I'll give you some things I personally didn't like. Keep in mind we still had a great time but my heart belongs to PO. Thank goodness there are different themes to appeal to different people.
For us the resort was too spread out. We stayed in Trinidad North and still didn't find it too convenient to grab something at the food court in the am.
My son and I tried to enjoy the sunset on Parrot Cay and we were dive bombed by the birds. It was like a Hitchcock movie. It was actually quite interesting. Like being in a rainforest but way too much poop.
At the time we didn't like the setup of the food court but I hear that has since changed. The tables were too close together too.
Didn't like walking thru a gift area to get to the food court, very distracting for my daughter.
The custom house was away from the food court. Not convenient to check on our bill during our stay.
The theme pool was too crowded.
We didn't get into our room until 5:30. Our room was cleaned after 3:00 everyday. Most times we went back to the room in the afternoon for a swim and room wasn't done.
I was surprised as to how many parents let their young children in the lake. There was alot of duck poop around where the kids were.
I've decided I just don't care for the beach theme.
I did like the room. Like that they had chairs outside the room that I sat in each evening. I loved the curtain separating the room and the vanity area. I thought the CM's were great. Other than the time our room was cleaned I thought housekeeping was friendly. Loved that the bus stop was practically outside our door. We could easily get to our car which we could see from our window. Maintenance jumped our car for us twice when the battery died and they were great about it.
Hard to believe by reading this but I did enjoy our stay. I'm glad I experienced the resort but I do prefer others. Just playing devil's advocate since you asked for some things people didn't like.
