Castaway Cay Private Cabanas

[DVC4US]

Well it now says 90 days... but when I click view under My Cruise Plans I end up at a page with his message:

Sorry, access to My Cruise Plans is not currently open for this reservation. Access is available 120 days prior to embarkation for Platinum Castaway Club members and Concierge Guests, 105 days prior for Gold Castaway Club members, 90 days prior for Silver Castaway Club members and 75 days prior for all other Guests. Also, please note that access to My Cruise Plans closes 3 days before your cruise departure date.

Disney is really making this tough for me!!!

Is there a number on there to call tech support for online help? I had a problem like this for our cruise last year. I called them and they had to go in and fix correct something before I was able to sign in and access everything.

The first thing I would do though is to logout, clear your cookies, and then try logging back in.

 

[Tonyspad]

how far is the water slide from the family beach cabanas

 

[Tonyspad]

What is included with the use of the cabanas??

Sorry- I am sure this has been noted 100 times

 

[princssdisnygina]

What is included with the use of the cabanas??

Sorry- I am sure this has been noted 100 times

Bike rental (one hour), snorkel gear, rafts/tubes, sand toys (in family beach cabanas), unlimited soft drinks and water, snacks, suntan lotion, towels, security safe, private cabana, lounge chairs, hammock, outdoor shower, concierge service for the whole day.

 

[klcason]

So can concierge still book these at any time? Even if their cruise was like a year away??

K

 

[all5ofus]

So can concierge still book these at any time? Even if their cruise was like a year away??

K

120 days for concierge.

 

[DVC4US]

how far is the water slide from the family beach cabanas

Pelican Plunge is right next to the cabanas. If you look back through this thread there are some pictures that might help you out.

 

[klcason]

120 days for concierge.

Ok, thanks, I wasn't sure how that worked!

 

[Tonyspad]

Are you also given a shuttle ride to and from the cabanas??

 

[KristiMc]

Are you also given a shuttle ride to and from the cabanas??

You take the tram to the 2nd stop - Pelican Plunge. From there you go to the Cabana check-in. They offered to give us a ride on a golf cart from there - but we made the short walk so we could check things out.

 

[Nikki'sMommy]

If Cabanas are "not available" should I still keep checking online in hopes of a cancellation or just go on the wait list when we get onboard?

 

[pjpoohbear]

I would keep checking, that way you will know that you have it or not before you get to Castaway cay.

Pj

 

[Makayna]

Bike rental (one hour), snorkel gear, rafts/tubes, sand toys (in family beach cabanas), unlimited soft drinks and water, snacks, suntan lotion, towels, security safe, private cabana, lounge chairs, hammock, outdoor shower, concierge service for the whole day.

WOW! How much are the cabanas? I looked on the DCL website under Shore Excursions for Castaway Cay and didn't see them. Can anyone tell me how much they are?

 

[DVCconvert]

WOW! How much are the cabanas? I looked on the DCL website under Shore Excursions for Castaway Cay and didn't see them. Can anyone tell me how much they are?

$499 for one on the family beach, $399 for one at senerity bay

 

[Wendy&Grumpy]

Is there a number on there to call tech support for online help? I had a problem like this for our cruise last year. I called them and they had to go in and fix correct something before I was able to sign in and access everything.

The first thing I would do though is to logout, clear your cookies, and then try logging back in.

Ok, I called.

They are going to look into why it says 90 days, as tomorrow is my 90 day mark, not today as Disneycruise.com says, and I have not been the first one to call about this issue. (Apparantly the count is started with the sail date, so counting from 10/13 backwards 90 days is 7/15.)

She said I will be able to book at midnight and then proceeded to try & discourage me from booking a cabana! As if!

 

[Makayna]

She said I will be able to book at midnight and then proceeded to try & discourage me from booking a cabana! As if!

How come she tried to persuade you not to get a cabana?! Did she give any reasons why she thinks you shouldn't rent one?!

 

[Wendy&Grumpy]

How come she tried to persuade you not to get a cabana?! Did she give any reasons why she thinks you shouldn't rent one?!

She said that renting a cabana "ties you to one area" and "there are only 20" and something about concierge & gold Castaway already having the opportunity to book and how "Abi will probably want to be with the other kids" and "Pelican Plunge is not in the same area as the cabanas" and I forget what else.

I was actually shocked that she was being discouraging and almost dropped the phone!

Once I got over the shock I asked her if she had access to see if there were any availabale at this point... she said no, but tehy do go quick and she didn't want me to be discouraged.

Maybe she *did* have access and knew they were all booked ad was trying to prevent me losing beauty sleep?

I guess I'll find out tonight... errr... tomorrow morning.

 

[jjgarv]

Can anyone direct me to a map that shows where the bathrooms, closest bar (gotta have those Konk Koolers!), closest shops, and Cookies Too are in relation to the cabanas? I'm just wondering how far the walk will be for the senior folks in our travel group.

TIA!

 

[Wendy&Grumpy]

We have our cabana!!!!!

 

[princssdisnygina]

Can anyone direct me to a map that shows where the bathrooms, closest bar (gotta have those Konk Koolers!), closest shops, and Cookies Too are in relation to the cabanas? I'm just wondering how far the walk will be for the senior folks in our travel group.

TIA!

If you have a cabana they won't have to walk! Just page the concierge! He will take you in the golf cart or get drinks for you!