My husband and I took the tour in December. It was a good tour, if you are interested in elephants. But I was expecting more behind the scenes such as seeing where the elephants slept and were taken care of each day. We did see them up closer than the safari ride, but never up real close.
So, we liked the tour, but we were somewhat disappointed not to have substance in the tour. The bus takes you to an area where you can view the elephants from behind where you see them from the safari ride. You spend the entire time there taking pictures and listening to a native African tell about the elephants and their problems in Africa. That part was interesting to me. But I was expecting to see behind the scenes where they were kept and how they are taken care of (bathing, medical, feeding, night time, etc). After about a half hour at that site we board the bus again and go back to where we started.
Would I do it again, probably not, but that's jus our viewpoint. Maybe I expected too much.