Can't cancel ADR in MDE?

[rspencer38]

I'm having an extremely tough trying to cancel some ADR's in MDE. The reservations are not til August but for some reasons I cannot cancel any ADRs (or hotel reservations) in MDE. Where do I cancel within MDE? I've done this a hundred times but I just can't figure it out this time.

 

[mom2rtk]

If you're using the app, try the website.

 

[rspencer38]

Tried both and can't find the option to cancel or modify

 

[Aries14]

I am having the same problem...

 

[mom2rtk]

Then I'd just wait and try tomorrow. That site is notoriously glitchy. If you're in a hurry, you can always call.

 

[Dingdingding]

I couldn't do it on my computer either, but I could on my phone with the app!

 

[jfh]

Had the same problem earlier today, but working fine now.

 

[Toolulu22]

I tried to move around and cancel July reservations today, without luck. Kind of glad I’m not the only one. Guess I’ll try to cancel again tomorrow.

 

[orangecuse]

The dining part has been up and down all day. I’ve needed to move several around and its been a pain. It keeps saying “there is a problem at this time.” So I think its just being glitchy. Hopefully its back up smoother tomorrow!

 

[Toolulu22]

I was able to make changes last night and this morning. I’m glad. I thought maybe something had changed.

 

[DWillowBay]

Call?

 

[MarkinNM]

I tried this past Sunday to do some rearranging of my ADR's and the button was gone, could not even make a payment, so I called and was told that updates are consistently being added to the website and that affects usage....I was told to give them the rest of the day and things should work out normal, the CM was able to fix things on her end, so all was good......