Canceling question

[candielips]

I have a large reservation for this Jan. My use year is March. To pay for this vacation we have had to use banked, current, and borrowed points.
If I were to cancel 1 night off this reservation before Oct 31 (my banking deadline) can I have them cancel it with the current points I had and then bank those????

 

[vicki_c]

From your description that sounds possible. Just make sure you talk that through with Member Services while asking them to do it - make sure they know they need to use the current year points, not any banked or borrowed ones.

 

[drusba]

Yes you can do what you mention. In fact, they usually automatically take out current points first whenever you do a change like the one you suggest but, as mentioned above, you should sepcifically mention that is what you want because inexperienced MS reps sometimes get things wrong.

 

[candielips]

Thanks guys!!!