Canceling FP+ ?

hoosll

DIS Veteran
Joined
Aug 23, 2000
Messages
1,506
We are canceling our February trip because we are putting our house on the market and I really want all the FP+ changes to get straightened out ... I'm also not crazy about the new ADR policies for restaurants.

Anyway, I cannot figure out how to cancel my FP+ choices. I have to call to cancel my room ressie and I can cancel my ADRs but I would really like to cancel the FP+ so that someone else can use them .... HOW?!?
 
I finally figured it out, there is a cancel button when you pull up each day's FP+ but only under the link "Manage your Fastpass+" - warning ... if you cancel your "room" ressie first then you will be unable to access and cancel your Fastpass+ - I can still see them under "My Disney Experience" but I'm unable to access them.

I did write an email to guest services:
Dear Disney –
I’m not sure if my feedback will mean anything to a large corporation but I wanted to let you know that as a loyal Disney World customer I have decided to cancel our trip to the World 2/2-2/10/2014.

Since our last trip, the institution of the new Fastpass+ system and the new dining reservation policy has affected just how I perceive our vacation plans, therefore, I have:
1. Allowed our annual passes to lapse
2. Delayed our December trip to February
3. Struggled with understanding and accessing the new Fastpass+ system
4. Finally, I have thrown up my hands and canceled my “room” reservation, hoop de doo, teppan edo, and almost all my fastpass+ reservations.
I will take a wait and see attitude about how Disney refines the new programs over the next 6 months. I can understand that the programs are geared towards new visitors but I feel like loyal customers who have not “abused” the old systems are being penalized. In the end I can spend my vacation $$ elsewhere.

FYI- After I canceled my “room” reservation, I was unable to continue canceling my fastpass+ reservations so they are still hanging out there – this bug needs to be fixed, in fact the whole interface/system needs to be revamped:
1. My park hopper ticket or even my old annual pass is useless under fastpass+
2. Sometimes it is impossible to know 12-18 hours in advance how you will feel about a dining reservation
3. I do not own a “smart” phone and I don’t plan on getting one which means I must use the kiosks at the parks which are not as plentiful or easy to use as the old fastpass machines …
 


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