Canceling ADRs Day-of... No Penalty?

[bigAWL]

I'm just getting back on the DIS after my recent WDW trip, and I'm seeing a few threads asking about canceling or modifying ADRs within 24 hours and associated penalties. Here's something I posted today in a couple other threads...

During my trip last month, I was able to cancel several reservations day-of without penalty. I used the phone app to view the reservation I wanted to cancel. When it told me I wasn't able to cancel this on the app, it gave me a number to call. I dialed that number and was given an automated voice prompt to speak in the reservation number and then given the choice to cancel. No fees.

Your mileage may vary? I don't know.

 

[Narcoossee11]

The system may still charge you that fee. It may just take a billing cycle to show up. You will have to call billing and research to get it removed.

 

[coolbrook]

...and they may give you a hard time...and they may mention how may times you have cancelled. (not that I know from personal experience or anything)

 

[Disneyfan754321]

I walked up and canceled it, they had no problem with it and I was never charged.
Guy just marked I was there I think.

 

[bigAWL]

The system may still charge you that fee. It may just take a billing cycle to show up. You will have to call billing and research to get it removed.

...and they may give you a hard time...and they may mention how may times you have cancelled. (not that I know from personal experience or anything)

Good points. I'll keep an eye out for charges.

 

[Aimeedyan]

Yeah, I tried that once and was charged. I called and spoke to a CM when it showed up on my credit card and she said the only way to avoid the charge is to speak to a CM. YMMV - keep us posted! Would love if it has changed.

 

[luv2cheer92]

You can ways just modify and cancel, then you definitely won't be charged. Plus you don't have to worry about making sure you talk to the right CM.

 

[JCornell]

You can ways just modify and cancel, then you definitely won't be charged. Plus you don't have to worry about making sure you talk to the right CM.

Yeah, I wasn't sure if this was a hack we weren't supposed to talk about or not but this is the workaround.

 

[luv2cheer92]

Yeah, I wasn't sure if this was a hack we weren't supposed to talk about or not but this is the workaround.

It gets mentioned almost daily it seems, it's good.