I think a lot of people don't have any concept of what FastPass is, or the way it works. I once was standing in line for Small World at MK when a family next to me started talking about having to miss Peter Pan because the line was so long. I saw that the FastPass return was for about an hour away, so I said, "Why don't you go over and get FastPasses for it?" They had no idea what I was talking about. I pulled them over in the line at the place where it turns and there's a little extra room, and told the dad to take all of his family's tickets over to the CM who was standing there, and to ask her how to do it. In a few minutes he came back with FPs for his whole family. I said, "Now you're going to rideSmall World, then you'll go get something to eat and play in the Pooh playground, then you'll be one of those lucky people who don't have to stand in long lines." They were thrilled!! I hope they have had many happy FP experiences.