Can I exchange passes?

[amw]

I ordered my 2007 passes early -- as soon as they were available -- and received them quickly from Disney. The problem is that they are on 50th anniversary cards!

I like to use the family passes for scrapbooking our trip. Will Disney exchange them on site for the latest versions, if I haven't used them yet? Has anyone done this

Also, is there a guest services at DTD?

Third question They also sent me a 20% coupon with my passes for purchases at Disney... but it expires on December 31st, 2006. I did call them about this, but they claimed the card faces and coupon were all they had. I told them it would have been smarter to not send a coupon at all then to send a 2006 one with 2007 passes. Has anyone received coupons for 2007?

I was not impressed with Disney service on this order and follow-up. I'd rather not call them again long distance, so I thought I would ask here first. After all... you are the real customer service experts

 

[amw]

Anyone?

 

[stampinshauna]

I guess it doesn't hurt to ask if they'll exchange them, but they may not. After all, a pass is a pass and it will work regardless of what picture is on the back.

It seems silly that they gave you a coupon that will expire before you go. If you want to get rid of your 20% off coupon since it won't be any good to you in 2007, I'd be happy to use it on my trip in December. I can pm you my address if you're willing to give it up.

 

[shellyof4]

I ordered my 2007 tickets a few weeks ago and got a coupon for 10% off a single purchase of 50$ or more.... OR 20% off of a single purchase 100$ or more.

I wasn't sure if this meant a single ITEM or a single TRANSACTION? Maybe you know....

Anyway, i also got the "Disneyland...where dreams come true" park hoppers so they're available now.

Hope this helps!

 

[stampinshauna]

I ordered my 2007 tickets a few weeks ago and got a coupon for 10% off a single purchase of 50$ or more.... OR 20% off of a single purchase 100$ or more.

I wasn't sure if this meant a single ITEM or a single TRANSACTION? Maybe you know....

It is for a single TRANSACTION, not a single item. So, you have to spend $50 or $100 all at once, not $25 here and $25 there.

 

[shellyof4]

Ya, I understood that part, BUT I'm glad too hear it's on your total purchase! That's a much better coupon than if it was on an item that was over 50 or over 100. Yay! I'll actually use it now!

Shelly

 

[I'mNoPrince]

I know DL and WDW do things a bit different . But we just swapped out our HCOE APs for the new style dream ones.We were getting DD a birthday button and asked the CM said sure no problem at all .

 

[amw]

I know DL and WDW do things a bit different . But we just swapped out our HCOE APs for the new style dream ones.We were getting DD a birthday button and asked the CM said sure no problem at all .

Glad to hear it's been done in the past. I'll try asking when I get there. Can anyone let me know if there is a guest services in DTD so I don't have to waste time when inside the park?

It seems silly that they gave you a coupon that will expire before you go. If you want to get rid of your 20% off coupon since it won't be any good to you in 2007, I'd be happy to use it on my trip in December. I can pm you my address if you're willing to give it up.

International mail can take up to 3 weeks. I'll give it a try if you'd like. PM me your mailing address

I ordered my 2007 tickets a few weeks ago and got a coupon for 10% off a single purchase of 50$ or more.... OR 20% off of a single purchase 100$ or more.

OK. I'll try calling to see if they'll honour me with a 2007 coupon. It's worth asking.

Thanks all