Can anyone here help with Color Laser Printer Problem?

[jfulcer]

I've gotten ahold of a Tektronix Phaser 560 that is in great shape, but when it prints, the images has a 'ghost' of the previous image still on the page. It doesn't rub off, and isn't an <i>exact</i> copy of the previous image, but enough that you can tell it's there.

The fuser and fuser roller were just replaced and the Imaging unit indicates 24% remaining. I'm hoping it's not the imaging unit, but really don't know. I can't find any references to this kind of problem...

 

[tkyes]

dumb question - you don't have a really high gloss paper do you? Just kinda sounds like the paper isn't obsorbing all of the ink.


I don't know though - I have an Epson here at work but have never encountered that issue.

 

[Pat_Elliott]

I'm not familair with the Tektronix, but in general 'ghosting' can be caused by a dirty or bad primary charge roller (PCR). I'd check in your manaul if the Tektronix has a PCR. If so, that MAY be the answer.....

Pat

 

[jfulcer]

This is just using regular laser paper. I haven't tried the glossy paper yet, but would assume that it would do the same thing.

Pat, I'll look to see if it has a PCR. Don't know.