I'm going to AKL concierge in just a couple weeks. It's my first concierge stay and my first stay at AKL also. If you haven't already done so, call NOW for reservations for the Sunrise Safari. My parents finally managed to talk to concierge there today, have been trying to reach them for a few days to try to get resevations, and the safari is full for the ONE day we can go on it (Tuesday). The other day it's offered while we're in Disney World we're not staying at the AKL, so it really isn't an option to go that day. We are on the wait list, so if they add more capacity that day, I'll get to go.