This is so interesting to me because we just returned from a stay at SSR, from the 2nd to the 13th - and encountered great bus service. Yet two posts now from people that just returned saying the bus service was horrible.

Our longest wait was about 20 minutes, often times we lucked out and just walked on a bus as it was arriving. We went to all four parks, but not Downtown Disney by bus. We never went early in the morning, and rarely left at closing (most times we left in the hour before the park closed) - maybe that has something to do with it?