We just returned from a trip Nov 13-17. Mobile order was unavailable at both DTD Starbucks during our entire stay, at least in the morning. I went every morning to the SB's West location (nearest to DLH) and they had to really hustle to try and keep up with things. I don't think mobile order would have been possible without more staff. I generally went fairly early (between 7--which is opening time--and 7:30) and there was always a line, usually about 9 people ahead of me when I got there. It tended to move slowly because most people were ordering multiple things that usually included both food and beverages. Every morning I saw at least one person purchasing for a whole group of workers; once, the woman who was the runner went out carrying 3 huge carrying cases of drinks as well as some food bags. I could never be trusted to do that and not drop it

. Anyway, they ordered all different kinds of drinks that required more time than just a regular latte or something simple, and that seemed to be the kind of thing most people were ordering, often needing the barista to do off-menu things. That all takes time so the wait was longer than I would have expected. The staff were very nice and patient with everyone and I think the time of day was a big part of why it was slow, because many were purchasing not just drinks but breakfast and lunch items, too.