booking amendment

[manxtatt2]

quick question

we booked yesterday and have just received an email confirmation

everything is ok on it apart from the spelling of one of our surnames
do we need to contact them and ask for it to be changed, or would it be ok?

thanks in advance

 

[Dianetigger]

quick question

we booked yesterday and have just received an email confirmation

everything is ok on it apart from the spelling of one of our surnames
do we need to contact them and ask for it to be changed, or would it be ok?

thanks in advance

We had this problem last year and fortunately we caught it in time, the spelling on your bookings has to be the same spelling as on your passport, particularly if you are flying out. We telephoned Disney up and they sent us a corrected confirmation, but I did take the CM's name just in case!

 

[manxtatt2]

okies i will ring them tomorrow and get it changed

thanks

 

[mommy2ash]

yes they checked the passports when we booked in. i would definately ring them just so there is no mix up when you get there. if they tell you its fine make sure to get the cm name as a reference

 

[manxtatt2]

we didnt book flights through them just accomodation , but ill ring just incase

just another query if anyone can advise

we paid £100 off by solo card which has been taken from the bank

and the confirmation emails says the following

Total amount of booking
GBP
Total amount of booking 662.00
Deposit amount to be paid by 18/01/2009 93.20
Amount received to date (*) 0.00
Balance to be paid by 19/08/2009 568.80

why does it not show the £100 coming off , does it take a few days for them to receive it and will we receive anything else from them to say theyve taken the £100

i also thought we only had to pay 10 per cent , which should have been 66.20 even though we were going to pay £100 anyhow

 

[manxtatt2]

ok rang up and they have changed it , they are going to send out new confirmation letter