This past Monday, Sept 30, I got in line at 11:30, and got into the castle at noon. VERY hot in line- they were handing out umbrellas for shade. The kiosk ordering system is very cumbersome- it would be much faster for castmembers to take your order. I ordered the croque monsieur, and it wasn't that good, but the strawberry cupcake was delish! I ate in the west wing, which was really cool- fun to see the prince's portrait change to the beast during the lightning. I'm glad I had a dinner reservation with my family that same night- that was WONDERFUL- fabulous food and service- we ordered a bottle of wine and were not rushed at all. We ate in the ballroom, and it was lovely. I was very surprised and confused that when we looked around, the room with the movie posters and the dancing statue was almost completely empty- so why no reservations available? My husband, adult son and I all agreed it was our best meal- we'd eat dinner there twice in one stay if we could!